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Vserve Ebusiness Solutions Customer Support Executive Interview Questions and Answers

Updated 21 Aug 2024

Vserve Ebusiness Solutions Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 21 Aug 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Work experience
    • Add your answer

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Engineering - Software & QA
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unsurpassedalbert
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works at
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Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 13 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. Tell me about previous job experience
  • Ans. 

    I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group Discussion about your knowledge and process

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in de-escalating tense situations and finding solutions

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize effectively

    • Answered by AI
    Add your answer
  • Q2. Baic details and experience.
    • Add your answer
  • Q3. Salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and expectations of the role.

    • I have researched the average salary range for Customer Care Executives in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the company.

    • I am flexible and willing to negotiate based on the overall compensation package

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice

Customer Care Executive Interview Questions & Answers

Cyfuture user image Vikram Singh

posted on 28 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. Just tell all true about yourself.
    • Answered by Vikram Singh
    Add your answer
  • Q2. What is your typing speed?
  • Ans. 

    My typing speed is 80 words per minute.

    • I have a typing speed of 80 words per minute.

    • I am proficient in touch typing and can accurately type at a fast pace.

    • I have experience in handling customer queries and providing quick responses through efficient typing skills.

    • Answered by AI
    View 1 more answer
  • Q3. Can you speak Hindi, English, and Chhattisgarhi?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic knowledge of computers and focus on typing speed.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 6 May 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good industry BPO Life Style and great future But heavy hard work

Customer Care Executive Interview Questions & Answers

Junglee Games user image Anonymous

posted on 4 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
    • Add your answer
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

    • Answered by AI
    Add your answer
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Pushpender Yadav

posted on 12 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Normal Interview questions
    • Add your answer
  • Q2. What's your name
    • Add your answer
  • Q3. Any experience
    • Add your answer
  • Q4. Basic computer knowledge
    • Add your answer
  • Q5. What's your Typing speed
  • Ans. 

    My typing speed is 70 words per minute.

    • I have been practicing typing regularly to improve my speed.

    • I am comfortable typing on both a keyboard and a touchscreen device.

    • I am able to type accurately without looking at the keyboard.

    • I have experience typing in various formats such as emails, documents, and chat messages.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal dressup
Normal beard / clean shave
Confidence

Customer Service Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 12 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1. What is BPO ?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • It involves contracting a third-party service provider to handle specific business processes.

    • Common BPO services include customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • Answered by AI
    Add your answer
  • Q2. 2. Why you want this job ?
    • Add your answer
  • Q3. 3. What is 8% of 120
  • Ans. 

    8% of 120 is 9.6

    • To calculate 8% of 120, multiply 120 by 0.08

    • The answer is 9.6

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hopeless .
Make yourself strong.
Be confident.
More about working at Vserve Ebusiness Solutions

Vserve Ebusiness Solutions Interview FAQs

How many rounds are there in Vserve Ebusiness Solutions Customer Support Executive interview?
Vserve Ebusiness Solutions interview process usually has 1 rounds. The most common rounds in the Vserve Ebusiness Solutions interview process are HR.
How to prepare for Vserve Ebusiness Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vserve Ebusiness Solutions. The most common topics and skills that interviewers at Vserve Ebusiness Solutions expect are customer support, International Voice Process, MS Office, Team Leading and Web Research.

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Vserve Ebusiness Solutions Customer Support Executive Salary
based on 24 salaries
₹2 L/yr - ₹3.9 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Vserve Ebusiness Solutions Customer Support Executive Reviews and Ratings

based on 3 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.8

Salary

2.8

Job security

3.1

Company culture

2.8

Promotions

2.9

Work satisfaction

Explore 3 Reviews and Ratings
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