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posted on 10 Mar 2023
I applied via LinkedIn and was interviewed in Feb 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
Handling a customer who was upset due to a billing error
Remaining calm and empathizing with the customer's frustration
Apologizing for the error and taking responsibility
Offering a solution or compensation to resolve the issue
Ensuring clear communication and follow-up to prevent similar errors in the future
I was interviewed before Oct 2019.
based on 1 interview
Interview experience
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