Whats is TQM and define the TQM principle.

Question

Accepted Answer

TQM stands for Total Quality Management. It is a management approach that focuses on continuous improvement and customer satisfaction.

TQM is a management philosophy that aims to involve all employees in improving processes and products.
It emphasizes the importance of customer satisfaction and meeting their needs and expectations.
TQM principles include continuous improvement, employee involvement, process-centered approach, and data-driven decision making.
Examples of TQM tools and techniques include Six Sigma, Kaizen, and PDCA (Plan-Do-Check-Act) cycle.
TQM requires a commitment from top management to create a culture of quality and provide necessary resources.

Accepted Answer

management system for a customer-focused organization that involves all employees in continual improvement

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