10+ Aeka Advisors Interview Questions and Answers

Possible causes of network local default gateway ping drops and the function of a router.

• Possible causes of network local default gateway ping drops include network congestion, faulty network cables, misconfigured network settings, or issues with the default gateway itself.

• Two computers can connect to each other directly with a straight cable for data transfer using a peer-to-peer network setup.

• The function of a router is to connect multiple networks together and forward data...read more

NS lookup is used to query DNS servers for information about domain names. Ping is used to test connectivity between two devices.

• To perform an NS lookup, use the command 'nslookup' followed by the domain name.

• To ping a device, use the command 'ping' followed by the IP address or domain name.

• Ping can be used to test network connectivity and troubleshoot network issues.

• NS lookup can be used to check DNS records and troubleshoot DNS issues.

Active Directory is used for centralized management of network resources. FTP is used for file transfer. DNS is used for name resolution. DHCP is used for automatic IP address assignment.

• Active Directory: Centralized management of network resources, user authentication, and security policies.

• FTP: File transfer protocol used for transferring files between a client and a server.

• DNS: Domain Name System used for translating domain names to IP addresses.

• DHCP: Dynamic Host Configur...read more

To assign an IP address to a PC, go to network settings and manually configure the IP address, subnet mask, default gateway, and DNS server.

• Open Control Panel and click on Network and Sharing Center

• Click on Change adapter settings

• Right-click on the network adapter and select Properties

• Select Internet Protocol Version 4 (TCP/IPv4) and click Properties

• Select 'Use the following IP address' and enter the IP address, subnet mask, default gateway, and DNS server

• Click OK to save the...read more

It is unethical and against professional standards to intentionally corrupt an operating system and backup data.

• Intentionally corrupting an operating system and backup data is unethical and against professional standards.

• As a Desktop Support Engineer, the focus should be on troubleshooting and resolving issues, not causing harm.

• Instead of corrupting the OS, it is important to have proper backup and recovery procedures in place to protect data.

• Educating users about the importa...read more

The OSI model is a conceptual framework that defines the functions of a network protocol stack.

• The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has specific functions and interacts with the layers above and below it.

• The model helps in understanding how different network protocols and technologies work together.

• For example, the Physical layer deals with the physical transmission of data, while th...read more

To format a PC, you need to reinstall the operating system and erase all data on the hard drive.

• Back up important data before formatting

• Insert the installation media (CD/DVD/USB) and restart the PC

• Boot from the installation media and follow the prompts to install the OS

• Choose the option to format the hard drive during installation

• Wait for the installation to complete and set up the PC with necessary drivers and software

Domain is a group of computers and devices that share a common network identity. DNS is a system that translates domain names to IP addresses.

• Domain is a logical grouping of computers and devices that share a common network identity.

• DNS stands for Domain Name System and is responsible for translating domain names to IP addresses.

• DNS servers maintain a database of domain names and their corresponding IP addresses.

• Domain and DNS are essential components of networking and intern...read more

To configure a network printer, you need to connect it to the network, install the printer driver, and set up the printer on each computer.

• Connect the printer to the network using an Ethernet cable or Wi-Fi.

• Install the printer driver on the computer by either using the installation CD or downloading it from the manufacturer's website.

• Open the Control Panel on the computer, go to Devices and Printers, and click on 'Add a printer'.

• Select 'Add a network, wireless, or Bluetooth p...read more

Installation and configuration of Outlook

• Download the latest version of Outlook from Microsoft's website

• Run the installation file and follow the prompts

• Enter the user's email address and password to configure the account

• Set up any additional settings such as signatures and automatic replies

• Test the account by sending and receiving emails

Windows administrators manage Windows operating systems while Linux administrators manage Linux operating systems.

• Windows uses a graphical user interface (GUI) while Linux uses a command-line interface (CLI)

• Windows is proprietary software while Linux is open-source software

• Windows has a larger market share in desktops and laptops while Linux dominates in servers and supercomputers

• Windows has a larger number of software applications available while Linux has a larger number of...read more

GUI provides a graphical interface while command line is text-based in Linux.

• GUI allows users to interact with the system using icons, menus, and windows while command line requires typing commands

• GUI is more user-friendly and easier to navigate for beginners while command line is more efficient for experienced users

• Examples of GUI in Linux include GNOME, KDE, and Xfce while examples of command line include Bash and Zsh

DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.

• DNS is like a phonebook for the internet

• It helps to locate websites by translating domain names into IP addresses

• DNS works by using a hierarchical system of servers

• There are different types of DNS records such as A, CNAME, MX, etc.

• DNS can also be used for load balancing and failover

Customer support is the assistance provided to customers before, during, and after a purchase.

• Customer support involves addressing customer inquiries and concerns

• It can be provided through various channels such as phone, email, chat, or social media

• Effective customer support can lead to increased customer satisfaction and loyalty

• Examples of customer support include troubleshooting technical issues, providing product information, and processing returns or refunds