What is quality

Question

What is quality

Accepted Answer

Quality is meeting or exceeding customer expectations through consistent and reliable products or services.

Quality is a measure of how well a product or service meets customer needs and expectations.
It involves consistent and reliable performance, meeting specifications and standards.
Quality can be achieved through effective processes, continuous improvement, and customer feedback.
Examples of quality include products that are durable, reliable, and perform as expected, and services that are timely, efficient, and meet customer needs.
Quality is important for customer satisfaction, loyalty, and retention, as well as for business success and competitiveness.

Accepted Answer

Quality is meeting or exceeding customer expectations through consistent and reliable products or services.

Quality is a measure of how well a product or service meets customer needs and expectations.
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Top Varsha Forgings Senior Quality Engineer interview questions & answers