What's is customer service

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Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as in-person, over the phone, via email, or through online chat.
Examples of customer service include helping a customer track their order, assisting with product returns or exchanges, and offering personalized recommendations.
Good customer service involves being attentive, empathetic, and responsive to customer needs, and striving to exceed their expectations.

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