What you will do if customer break his EMI

Question

Accepted Answer

If a customer breaks their EMI, I will follow a systematic approach to address the situation.

Contact the customer to understand the reason for the missed payment
Offer alternative payment options or reschedule the payment
Assess the customer's financial situation and provide guidance if needed
Implement appropriate penalties or charges as per the agreement
Maintain regular communication with the customer to ensure future payments are made on time

Accepted Answer

We will take the customer PTP, PTP will take my full time, the customer will stay at home till the time he does not give emi and will not lift it.

Accepted Answer

Customer Visit to clear the EMI

Accepted Answer

Once i get data from company i informed to customer sir your due payment is bounced so please check and clear your due payment on time if customer didn't respond we will reach customer house visit and will convince to customer clear the EMI

What you will do if customer break his EMI

Top HR questions asked in TVS Credit Territory Collection Manager