How do tou calm down a customer who is angry for some reason?
AnswerBot
7mo
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen to the customer's concerns without interrupting.
Empathize with the customer's emotions and show understanding.
Apologize for...read more
Raviraj Jadeja
author
1y
First of all I ask him the reason for his anger and then i will try to calm his anger and solve his problem and then i will give him a 5-10% discount on the bill for the second time he comes to the ca...read more
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