SLA at work refers to the agreed upon level of service that a facility manager is responsible for delivering. SLA stands for Service Level Agreement. It outlines the specific services to be provided, performance metrics, and expected response times. Facility managers ensure compliance with SLAs to meet client expectations. Examples of SLAs in facility management include maintenance response times, cleaning frequencies, and equipment uptime. SLAs help establish clear expectations and accountability between facility managers and clients.

Tesco Interview Questions: SLA at work

Asked inTesco,Facility Manager

SLA at work

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SLA at work refers to the agreed upon level of service that a facility manager is responsible for delivering.

SLA stands for Service Level Agreement.
It outlines the specific services to be provided, pe...read more

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Meeting targets on time, planning and execution, timely closure, prioritisation of work.

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SLA at work

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Top HR questions asked in Tesco Facility Manager