What do you think is the role of an AVM? How would you cut down customer refunds?

Question

Accepted Answer

The role of an AVM is to manage vendor relationships and ensure customer satisfaction. To cut down customer refunds, AVMs must identify and address the root cause of the issue.

AVMs manage vendor relationships and ensure timely delivery of products/services
They work closely with vendors to resolve any issues that may arise
AVMs must identify the root cause of customer complaints and take corrective action
They can implement quality control measures to prevent future issues
AVMs can also provide training to vendors to improve their performance
Examples of reducing customer refunds include improving product quality, addressing shipping delays, and providing better customer service