What do mean by service quality?

Question

Accepted Answer

Service quality refers to the level of satisfaction a customer receives from a service provider.

It includes factors such as responsiveness, reliability, empathy, and assurance.
Service quality can be measured through customer feedback and ratings.
Examples of good service quality include prompt and friendly customer service, accurate and timely information, and personalized attention.
Poor service quality can lead to customer dissatisfaction, negative reviews, and loss of business.

Accepted Answer

Service quality is a measure of how an organization understands its users' needs and fulfills their expectations. Understanding how to improve the service quality of your product is the key step to growth for any organization. Measuring and improving service quality is a valuable art.

What do mean by service quality?

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