Subway Shift Lead Interview Questions and Answers

Q1. What is the bonding team members
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Q2. This is position is the best
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Q1. Introduce yourself
Ans. 
Experienced shift supervisor with strong leadership skills and a proven track record of improving team performance.
• Over 5 years of experience in supervisory roles

• Skilled in creating schedules and delegating tasks

• Excellent communication and problem-solving abilities

• Led a team that increased productivity by 20% in the last quarter
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Q2. Why do you think Starbucks is good for you.
Ans. 
Starbucks offers a variety of beverages and food options, a welcoming atmosphere, and opportunities for growth and development.
• Starbucks provides a wide range of beverage options to suit different tastes and preferences.

• The company promotes a welcoming and inclusive atmosphere for both customers and employees.

• Starbucks offers opportunities for career growth and development through training programs and promotions.
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Q1. What was your precious job profile, why do you want to change your profile?
Ans. 
I was previously working as a Team Leader in a customer service role. I am looking to change my profile to gain more responsibility and leadership experience as a Shift Supervisor.
• I have experience leading a team and handling customer service issues

• I am seeking a new challenge and opportunity for growth in a leadership role

• I believe my skills and experience make me well-suited for the Shift Supervisor position
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Q2. Situation based question?
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Take aptitude test by hr

Q1. 2nd round is hr interview round
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Q1. Where is work before and multiple types of quetion
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Q2. What is hygiene and how to maintained hygiene
Ans. 
Hygiene refers to practices that help maintain health and prevent the spread of diseases.
• Regular handwashing with soap and water

• Proper food handling and storage

• Cleaning and disinfecting frequently touched surfaces

• Personal grooming like bathing and brushing teeth

• Proper waste disposal

• Using clean utensils and equipment in food preparation
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Q3. How to give you best service
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Q4. How to manage you your team
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Q1. About yourselves
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Q2. What is the KRA and KPI of shift manager
Ans. 
KRA stands for Key Result Area and KPI stands for Key Performance Indicator. The KRA of a shift manager is to ensure smooth operations and customer satisfaction, while the KPIs include metrics like sales targets, customer feedback, and employee performance.
• KRA focuses on the main areas of responsibility for a shift manager, such as ensuring efficient operations, managing staff, and meeting customer needs.

• KPIs are speci...read more
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Q3. What is food cost ? How to control food cost
Ans. 
Food cost is the total cost of ingredients used to prepare a dish. Controlling food cost is essential for maximizing profits.
• Food cost is calculated by adding up the cost of all ingredients used in a dish.

• To control food cost, monitor inventory levels regularly to avoid waste.

• Implement portion control to ensure consistent serving sizes and minimize food waste.

• Negotiate with suppliers for better prices on ingredients to...read more
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Q1. What is danger zone
Ans. 
Danger zone refers to a temperature range in which bacteria can grow rapidly on food, leading to potential foodborne illnesses.
• Temperature danger zone is between 40°F and 140°F

• Food should not be left in the danger zone for more than 2 hours (or 1 hour if the temperature is above 90°F)

• Properly cooking and storing food can help prevent bacteria growth in the danger zone
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Q1. Myself, Strength
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Q2. Goals and achievement
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Q1. About yourself why leave you your job and how many days
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Q2. How many experience in hotel line & any other
Ans. 
I have 5 years of experience in the hotel industry and 2 years in the restaurant industry.
• 5 years of experience in the hotel industry

• 2 years of experience in the restaurant industry
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Q3. How much salary did you get and on which roll your job
Ans. Sir/mam I'm team leader, manager etc.
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Q4. Why do you want to change job
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for a more challenging role

• Seeking opportunities for career advancement

• Wanting to learn new skills and expand my knowledge

• Desire for a change in work environment

• Wishing to work with a different team or company

• Need for better work-life balance

• Wanting to relocate to a different city or country
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Q5. What's your life goal
Ans. 
My life goal is to become a successful entrepreneur and make a positive impact on society.
• To start my own business and create job opportunities for others

• To develop innovative products or services that solve real-world problems

• To contribute to the community through philanthropic initiatives

• To inspire and mentor aspiring entrepreneurs
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Q6. What's definition of customer service some short words ?
Ans. 
Customer service is providing assistance and support to customers before, during, and after a purchase.
• Listening to customers' needs and concerns

• Offering solutions and resolving issues

• Being friendly and courteous

• Going above and beyond to exceed expectations

• Providing timely and accurate information

• Creating a positive and memorable experience

• Building long-term relationships with customers
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Q1. Taking interview face to face by zoom
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Q1. Taking interview one on one by zoom
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Q1. My experience and knowledge
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