I would handle the frustrated customer by actively listening, empathizing, and finding a solution to their problem.

• Stay calm and composed

• Listen actively to the customer's concerns

• Empathize with the cu...read more

Listening , staying , calm , repeating information avoiding the hold button , and making your caller happy are all essential when you have and angry caller on the line employing these techniques will ...read more

I will lift call Frist of fall

I wish the customer good morning sir. Have nice day I will listen customer about that I will patient I will give solution

First of all listen actively to the customer's concerns. Apologies for inconvenience caused and also offer a solution or alternatives to resolve the issue

Let the customer speak do not interrupt.

Once cx finished apologize, cx showing discomfort empathize cx, cx again started to speak in anger let the cx vent out then in polite tone pacify with proper re...read more

First of all we need to listen customer concern properly then after we need to give empathy to the concern and also be appolise towards customer problem and issue which he faced.and lastly we assure t...read more

Really politely in patiently told in most of the situation they are compromise or cooprate its really helpable to make a good relation with customer

Really politely told in most of the situation they are compromise or cooprate its really helpable to make a good relation with customer