Asked inSITA,Senior Analyst Billing Ops

Explain a scenario where you have to deal with rash customer/stakeholders and how did you resolved that ?

AnswerBot
7d

I once dealt with a rash customer who was unhappy with billing charges.

  • Remain calm and listen to the customer's concerns

  • Apologize for any inconvenience caused

  • Explain the billing charges clearly and pr...read more

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SITA Senior Analyst Billing Ops Interview Questions
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