Shiprocket Private Limited Senior Product Manager Interview Questions and Answers

Normal product sense questions

Q1. Normal RCA quesrions
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Increase Gpay txns by 5x

Q1. RCA of 5% drop in google docs
Ans. 
The Root Cause Analysis (RCA) of a 5% drop in Google Docs usage.
• Investigate recent changes or updates to Google Docs that may have caused user dissatisfaction.

• Analyze user feedback and reviews to identify any common issues or complaints.

• Check for any technical issues or bugs that may be affecting the performance of Google Docs.

• Review competitor products to see if there are any new features or improvements that may have...read more
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Q1. Resume Exploration
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Q2. Introductory Round
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Q1. Guesstimate,no. Of ev station in 2028
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Q2. Decrease in number of Google prompt after coming of chatgpt
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Q1. What was the most challenging time of your career?
Ans. 
The most challenging time of my career was when I had to lead a cross-functional team to launch a complex product within a tight deadline.
• Leading a cross-functional team

• Launching a complex product

• Working under a tight deadline
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Q2. Why do you want to join cars24?
Ans. 
I want to join cars24 because of their innovative approach to the car buying and selling process.
• I am impressed by cars24's use of technology to streamline the car selling process.

• I believe in the company's mission to provide a transparent and hassle-free car selling experience.

• I am excited about the opportunity to work with a dynamic and talented team at cars24.

• I have heard positive feedback from current employees abo...read more
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Q1. Deep dive into my work, like how did I solve any problem
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Competitive analysis of CARS24

Q1. Cultural fit round
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Q1. The conversation started off with how my day went. We started off discussing whether I use Swiggy or not
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Q2. Once done with design, the next question was about pricing Swiggy Super. How did swiggy come up with Rs. XX for Swiggy Super?
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Q1. 2 interviewers( one was just observing or maybe experiencing how to take interviews). He asked - if Swiggy were to optimize its delivery fleet time, what should Swiggy do?
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Q1. No specific questions - just about the work I did in my previous company, how did I solve product problems, and where do I see myself in 3-5 years.
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Q1. How would you reduce returns
Ans. 
To reduce returns, focus on improving product quality, providing clear product information, and offering excellent customer service.
• Improve product quality to reduce defects and issues

• Provide clear and detailed product information to set accurate expectations for customers

• Offer excellent customer service to address any issues or concerns promptly

• Implement a hassle-free return process to make it easy for customers to re
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Q2. How would you increase AOV of zomato
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To increase AOV of Zomato, focus on upselling, cross-selling, loyalty programs, and personalized recommendations.
• Implement upselling and cross-selling strategies to encourage customers to add more items to their orders.

• Introduce loyalty programs such as discounts or rewards for repeat customers to incentivize higher spending.

• Utilize data analytics to provide personalized recommendations based on customer preferences an...read more
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Q3. How would you identify Why seller are dropping in listing process
Ans. 
By conducting interviews with sellers, analyzing data on drop-off points in the listing process, and identifying common pain points.
• Conduct interviews with sellers to understand their experiences and reasons for dropping in the listing process

• Analyze data on drop-off points in the listing process to identify common trends or issues

• Identify common pain points such as complicated listing procedures, technical glitches, o...read more
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