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Securens System Customer Success Manager Interview Questions and Answers

Updated 28 Nov 2024

Securens System Customer Success Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Simple basics question

Interview Preparation Tips

Interview preparation tips for other job seekers - i recently had the interview in this organization, initial stages were smooth. but after completing the interview didn't receive any response on mine application. follow up with HR but still no response. clear communication , even if it is to convey rejection is essential to maintain a positive candidate experience. work on improving the communication in your hiring process

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous job related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Profile related questions

Interview Preparation Tips

Topics to prepare for Pro-Vigil Associate Manager interview:
  • Skill based
  • Situation based
  • People Management
  • Client Management
Interview preparation tips for other job seekers - Keep your answers crisp and clear. Be genuine and be elaborated when asked.prepare as per the job description
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1. Scenario based application - What would you do if there is a strike in the city and one of your key sub-product is delayed by the vendor?
  • Q2. 2. How well versed are you with Excel?
  • Ans. 

    I am highly proficient in Excel and have extensive experience using it for project management tasks.

    • I have advanced knowledge of Excel functions and formulas.

    • I am skilled in creating and managing spreadsheets for tracking project progress, budgets, and timelines.

    • I can use Excel to generate reports and analyze data for decision-making.

    • I have experience in using Excel for resource allocation and capacity planning.

    • I am fa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be genuine while answering
2. Don't try to flatter the interview panel
3. Prepare for scenario based questions - try to put your self into that situation and then answer what you feel right, not what is mentioned in the books. In real life, we need to go by our pulse.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Question related to roles and responsibility and project management.
  • Q2. KPIs for junior and senior team member
  • Q3. How do you handle conflicts within team members?
  • Ans. 

    I handle conflicts within team members by promoting open communication, active listening, and facilitating resolution.

    • Encourage open communication to understand the root cause of conflicts

    • Practice active listening to ensure all team members feel heard and understood

    • Facilitate resolution by mediating discussions and finding common ground

    • Promote a collaborative and respectful team culture

    • Provide coaching or training on c...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Question related to People Management, Project Management, Scrum and Agile
  • Q2. Why are you looking for change?(asked in very details)
Round 4 - HR 

(1 Question)

  • Q1. Salary Expectation and Discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - My profile was shortlisted via naukri and in the beginning only I told them that I can join within 45-60 days. I had 2 online rounds via teams (long interview). They asked me each and everything that I do in my current company and then some situation based question. 2nd round was also similar but with reporting manager. After that I was called for face to face HR discussion. It went really well and they even told me the salary figures and next revision date. I was very happy and they told they will process the offer letter in 2-3 days. While coming back I got an email link for workday to update my information, however that was recalled soon. After calling HR, he told that he will share another link soon. after that 2-3 days there was no update form HR and he was not picking up my call. I tried a lot but in vain. So after 5 day that guy finally picked my call and told he can not process my profile as they got another candidate who can join very soon. I was really disappointed by company ethics on processing profiles. They could have told me in the beginning that we need immediate joiners at least that would have saved my time and efforts in interviews. Overall its very bad experience for me. Please check for requirement clearly before giving interviews.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All about basics of Android and Kotlin as deep as you can go from understanding point of view , no need to learn or mug syntaxes before interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Just study basic data structures and all about the tech stack for which you are applying. Anything new which is in the Field should be known to prove that you are not left behind .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself and previous job experience
  • Ans. 

    I am a seasoned Business Analyst with 5 years of experience in analyzing business processes and implementing solutions.

    • Worked as a Business Analyst at XYZ Company for 3 years

    • Led a team in implementing a new CRM system which resulted in a 20% increase in sales

    • Analyzed data to identify trends and make recommendations for process improvements

  • Answered by AI
  • Q2. Challanges faced previously and skillset
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About BGV verifi cation
  • Q2. What do you know about our com0any

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good tp join as a experiance employee,
If you are fresher the its good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Was very basic. Asked few question about ratio proportion, time, directions and relation based.

Round 2 - Group Discussion 

Was given a topic to talk about. Global warming was the topic. Quite easy and cleared it.

I applied via Referral and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about self,,, what is your last organization role,why join company etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Same question and typing test are you comfortable in night shift.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of iOS, Design Patterns , Memory leaks etc

Interview Preparation Tips

Interview preparation tips for other job seekers - I would recommend not to apply for any position in this company as they would reject you after hearing salary expectations & all the efforts that you did for clearing 5 rounds would be in vain.

All the feedbacks shared on every review platform regarding poor recruitment process is correct.
Some of the person who were involved in this kind of process are poonam mandhava, neha kumari, prakash balaraman.

Neha Kumari would try to manipulate you psychologically in making you feel that you have done well in interviews & do not consider going for other companies.

Poonam mandhava would behave as if she is reading some script & the decision is already been made earlier.

Guys beware of these persons & don't waste your time in investing in this company.

Securens System Interview FAQs

How many rounds are there in Securens System Customer Success Manager interview?
Securens System interview process usually has 1 rounds. The most common rounds in the Securens System interview process are Technical.

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Securens System Customer Success Manager Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Securens System Customer Success Manager Salary
based on 7 salaries
₹7.8 L/yr - ₹11.5 L/yr
30% less than the average Customer Success Manager Salary in India
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