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Securens System Customer Success Manager Interview Questions and Answers

Updated 28 Nov 2024

Securens System Customer Success Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - i recently had the interview in this organization, initial stages were smooth. but after completing the interview didn't receive any response on mine application. follow up with HR but still no response. clear communication , even if it is to convey rejection is essential to maintain a positive candidate experience. work on improving the communication in your hiring process

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Question related to roles and responsibility and project management.
  • Q2. KPIs for junior and senior team member
  • Q3. How do you handle conflicts within team members?
  • Ans. 

    I handle conflicts within team members by promoting open communication, active listening, and facilitating resolution.

    • Encourage open communication to understand the root cause of conflicts

    • Practice active listening to ensure all team members feel heard and understood

    • Facilitate resolution by mediating discussions and finding common ground

    • Promote a collaborative and respectful team culture

    • Provide coaching or training on c...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Question related to People Management, Project Management, Scrum and Agile
  • Q2. Why are you looking for change?(asked in very details)
Round 4 - HR 

(1 Question)

  • Q1. Salary Expectation and Discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - My profile was shortlisted via naukri and in the beginning only I told them that I can join within 45-60 days. I had 2 online rounds via teams (long interview). They asked me each and everything that I do in my current company and then some situation based question. 2nd round was also similar but with reporting manager. After that I was called for face to face HR discussion. It went really well and they even told me the salary figures and next revision date. I was very happy and they told they will process the offer letter in 2-3 days. While coming back I got an email link for workday to update my information, however that was recalled soon. After calling HR, he told that he will share another link soon. after that 2-3 days there was no update form HR and he was not picking up my call. I tried a lot but in vain. So after 5 day that guy finally picked my call and told he can not process my profile as they got another candidate who can join very soon. I was really disappointed by company ethics on processing profiles. They could have told me in the beginning that we need immediate joiners at least that would have saved my time and efforts in interviews. Overall its very bad experience for me. Please check for requirement clearly before giving interviews.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2024.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. Do not panic. Give calmly your hundred percent.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Questionnaire 

1 Question

  • Q1. How to handle any
  • Ans. 

    Handling any issue requires a systematic approach and effective communication.

    • Identify the issue and its root cause

    • Gather relevant information and data

    • Develop a plan of action

    • Communicate with stakeholders and team members

    • Implement the plan and monitor progress

    • Evaluate the outcome and make necessary adjustments

  • Answered by AI

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Is it still in door to door marketing
  • Q2. Are you a sales person, if yes feeling shyness

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a simple intererviw round but you will be ready
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Face any interview very confidently.
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Securens System Interview FAQs

How many rounds are there in Securens System Customer Success Manager interview?
Securens System interview process usually has 1 rounds. The most common rounds in the Securens System interview process are Technical.

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Securens System Customer Success Manager Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Securens System Customer Success Manager Salary
based on 7 salaries
₹7.8 L/yr - ₹11.5 L/yr
30% less than the average Customer Success Manager Salary in India
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