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SCS Tech Helpdesk Support Engineer Interview Questions and Answers

Updated 28 Jan 2024

SCS Tech Helpdesk Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Self introduced yourself
Round 2 - HR 

(1 Question)

  • Q1. Tell them about company

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

3 liter and 5 liter can water puzzle

Round 3 - Technical 

(1 Question)

  • Q1. Linus operating system basics

Interview Preparation Tips

Interview preparation tips for other job seekers - go prepared for technical support interviews
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Assignment 

A basic assignment was given

Round 2 - Technical 

(2 Questions)

  • Q1. Questions on Kubernetes
  • Q2. Scenario based questions on Ansible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What do you know about SMT?
  • Ans. 

    SMT, or Surface Mount Technology, is a method for producing electronic circuits by mounting components directly onto the surface of PCBs.

    • SMT allows for smaller and lighter circuit designs compared to traditional through-hole technology.

    • It enables automated assembly processes, increasing production speed and reducing labor costs.

    • Common SMT components include resistors, capacitors, and integrated circuits, which are ofte...

  • Answered by AI
  • Q2. Previous work experience
  • Ans. 

    I have over three years of experience in technical support, focusing on troubleshooting and customer service in various tech environments.

    • Provided technical support for software applications, resolving issues for over 100 users daily.

    • Implemented a ticketing system that improved response time by 30%.

    • Conducted training sessions for new employees on troubleshooting techniques and customer service best practices.

    • Collaborat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to get on roll job and make sure that your previous job profile is also strong and related.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There will be 60 questions

Round 2 - Technical 

(1 Question)

  • Q1. Three questions were there
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not proctured easy to crack

Round 2 - Coding Test 

Medium level 5 question

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

90 MINUTES 90 QUESTIONS

Round 2 - Coding Test 

5 QUESTIONS OF BASIC ARRAY AND STRING

Round 3 - Technical 

(2 Questions)

  • Q1. WHAT IS MEMORY HEAP IN JAVA
  • Ans. 

    Memory heap in Java is a region of memory where objects are stored during program execution.

    • Memory heap is managed by the JVM and is separate from the stack.

    • Objects created in Java are stored in the heap.

    • Heap memory is divided into two regions: Young Generation and Old Generation.

    • Garbage collection is used to reclaim memory in the heap by removing unused objects.

  • Answered by AI
  • Q2. INTRODUCE YOURSELF
  • Ans. 

    I am a DevOps Engineer with 5 years of experience in automating, optimizing, and monitoring software development processes.

    • 5 years of experience in DevOps

    • Proficient in automating software development processes

    • Skilled in optimizing and monitoring workflows

    • Strong knowledge of CI/CD pipelines

    • Experience with tools like Jenkins, Docker, Kubernetes

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical reasoning analytic reasoning and mathematical reasoning

Round 2 - Group Discussion 

Group discussion for any topic as per comfort

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Releted to Education and Job description
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Matrix and logical assigment questions

Round 2 - Coding Test 

Coding question on DSA

SCS Tech Interview FAQs

How many rounds are there in SCS Tech Helpdesk Support Engineer interview?
SCS Tech interview process usually has 2 rounds. The most common rounds in the SCS Tech interview process are Technical and HR.
How to prepare for SCS Tech Helpdesk Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SCS Tech. The most common topics and skills that interviewers at SCS Tech expect are IT Helpdesk, Computer Hardware, Customer Service, Desktop Support and Field Support.

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SCS Tech Helpdesk Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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SCS Tech Helpdesk Support Engineer Salary
based on 8 salaries
₹1.9 L/yr - ₹3.6 L/yr
24% less than the average Helpdesk Support Engineer Salary in India
View more details

SCS Tech Helpdesk Support Engineer Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

5.0

Skill development

4.5

Work-life balance

4.5

Salary

4.5

Job security

4.5

Company culture

4.5

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Technical Support Engineer
18 salaries
unlock blur

₹2.4 L/yr - ₹3.3 L/yr

Executive Accountant
8 salaries
unlock blur

₹2.2 L/yr - ₹4 L/yr

Helpdesk Support Engineer
8 salaries
unlock blur

₹1.9 L/yr - ₹3.6 L/yr

Project Manager
6 salaries
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₹7.2 L/yr - ₹9.5 L/yr

Helpdesk Technical Support
6 salaries
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₹2.4 L/yr - ₹2.8 L/yr

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