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S & T Engineers (p) Field Service Engineer Interview Questions and Answers
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1 interview found
Anonymous
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Only for injection molding machine related
- Q2. Mechatronics quotation
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Field Service Engineer Interview Questions & Answers
Western Refrigeration
Rajesh Koka. R,
posted on 12 Feb 2024
Selected
I applied via Newspaper Ad and was interviewed before Feb 2023. There was 1 interview round.
(3 Questions)
- Q1. How many years experience
- Q2. How find out fault
- Ans.
To find out a fault, a Field Service Engineer can follow these steps:
Start by gathering information about the reported issue or problem
Conduct a thorough inspection of the equipment or system
Use diagnostic tools and equipment to identify potential faults
Perform tests and measurements to narrow down the possible causes
Analyze the collected data and compare it with known patterns or benchmarks
Apply troubleshooting techni...
- Q3. How to be respond with Costomer
- Ans.
To respond to customers as a Field Service Engineer, it is important to be attentive, empathetic, and knowledgeable.
Listen actively to the customer's concerns and issues.
Show empathy and understanding towards the customer's situation.
Provide clear and concise explanations or solutions to their problems.
Be knowledgeable about the product or service being provided.
Offer assistance and follow-up to ensure customer satisfa...
Field Service Engineer Interview Questions & Answers
Western Refrigeration
Rajesh Koka. R,
posted on 12 Feb 2024
Selected
I applied via Newspaper Ad and was interviewed before Feb 2023. There was 1 interview round.
(3 Questions)
- Q1. How many years experience
- Q2. How find out fault
- Ans.
To find out a fault, a Field Service Engineer can follow these steps:
Start by gathering information about the reported issue or problem
Conduct a thorough inspection of the equipment or system
Use diagnostic tools and equipment to identify potential faults
Perform tests and measurements to narrow down the possible causes
Analyze the collected data and compare it with known patterns or benchmarks
Apply troubleshooting techni...
- Q3. How to be respond with Costomer
- Ans.
To respond to customers as a Field Service Engineer, it is important to be attentive, empathetic, and knowledgeable.
Listen actively to the customer's concerns and issues.
Show empathy and understanding towards the customer's situation.
Provide clear and concise explanations or solutions to their problems.
Be knowledgeable about the product or service being provided.
Offer assistance and follow-up to ensure customer satisfa...
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