What are your career goals in next 5 years?

Question

Accepted Answer

To become a highly skilled technical leader and contribute to the growth of the organization.

Accepted Answer

Developing a comprehensive technical support system to ensure customer satisfaction.

2. Creating and implementing a comprehensive training program for technical support staff.

3. Ensuring that technical support staff are knowledgeable and up-to-date on the latest technologies.

4. Developing a system to monitor the performance of technical support staff.

5. Developing strong relationships with vendors, partners, and other third-party service providers.

6. Establishing and maintaining efficient processes to ensure that technical support tickets are addressed in a timely manner.

7. Working with other departments to ensure that customer service and technical support requests are addressed promptly.

8. Identifying and implementing innovative solutions to improve customer service and technical support.

9. Establishing a culture of continuous improvement and identifying opportunities for process optimization.

10. Developing and managing a budget for technical support operations.

Popular interview questions of Assistant Manager/Manager -(Technical)