Royal Enfield
Pride Distributors Interview Questions and Answers
Q1. In an engine, which valve is larger, Inlet or outlet? And why?
The inlet valve is larger than the outlet valve in an engine.
The inlet valve allows air and fuel to enter the combustion chamber while the outlet valve allows exhaust gases to exit the chamber.
The larger size of the inlet valve allows for more air and fuel to enter the chamber, leading to better combustion and engine performance.
The outlet valve is smaller because it only needs to allow exhaust gases to exit the chamber, which requires less space.
Q2. What are the methods you have used for access dealership performances
I have used various methods to assess dealership performances.
Conducting regular performance reviews with dealership managers
Analyzing sales and service data to identify trends and areas for improvement
Implementing customer satisfaction surveys to gather feedback on dealership experiences
Monitoring customer complaints and resolving issues promptly
Conducting mystery shopping exercises to evaluate the quality of customer service
Collaborating with dealership staff to set perform...read more
Q3. If white smoke is coming from the silencer then what is the root cause?
White smoke from the silencer indicates coolant entering the combustion chamber, possibly due to a blown head gasket.
Possible root cause is a blown head gasket allowing coolant to enter the combustion chamber
Other potential causes include a cracked cylinder head or engine block
Excessive condensation in the exhaust system can also produce white smoke
Q4. How to improve the Service Revenue of a Dealer?
To improve Service Revenue of a Dealer, focus on customer satisfaction, upselling services, implementing loyalty programs, and training staff.
Focus on customer satisfaction to increase repeat business
Upsell additional services or maintenance packages to increase revenue per customer visit
Implement loyalty programs to encourage customers to return for service
Train staff to upsell services and provide excellent customer service
Q5. BSVI nomenclature on Motorcycle
BSVI nomenclature on motorcycles refers to the naming convention used for motorcycles that comply with Bharat Stage VI emission standards.
BSVI stands for Bharat Stage VI, which is the latest emission standard for vehicles in India.
The nomenclature on motorcycles includes various components such as the engine displacement, model name, and variant.
For example, a motorcycle with BSVI nomenclature could be named 'Honda CB Unicorn 160 BSVI' where 'CB' represents the model, 'Unicor...read more
Q6. What is thermostat valve
A thermostat valve is a device that controls the flow of coolant through the engine to regulate its temperature.
Thermostat valves are typically found in automotive engines to prevent overheating.
They open and close based on the temperature of the engine to maintain optimal operating temperature.
A malfunctioning thermostat valve can lead to engine overheating or inefficient cooling.
Examples include traditional wax-based thermostat valves and modern electronic thermostat valves...read more
Q7. What is FQI in service
FQI stands for Field Quality Index in service, which measures the overall quality of service provided in the field.
FQI is a metric used to assess the quality of service delivery in the field.
It takes into account factors such as response time, customer satisfaction, and resolution rates.
Higher FQI scores indicate better overall service quality.
For example, a high FQI score may indicate that a service team is effectively meeting customer needs and resolving issues in a timely ...read more
Q8. What is overheating
Overheating is when an object or system becomes excessively hot, often leading to damage or malfunction.
Overheating occurs when an object or system absorbs more heat than it can dissipate
Common causes of overheating include inadequate cooling, high ambient temperatures, and excessive workload
Examples of overheating include a car engine overheating due to a coolant leak, or a laptop overheating from prolonged use on a soft surface
Q9. What is valve timing
Valve timing refers to the precise timing of the opening and closing of the intake and exhaust valves in an engine.
Valve timing determines when the intake and exhaust valves open and close in relation to the piston's position in the cylinder.
Proper valve timing is crucial for optimal engine performance and efficiency.
Valve timing can be adjusted by changing the camshaft position or using variable valve timing technology.
Incorrect valve timing can lead to poor engine performan...read more
More about working at Royal Enfield
Interview Process at Pride Distributors
Top Area Service Manager Interview Questions from Similar Companies
Reviews
Interviews
Salaries
Users/Month