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Pride Distributors Interview Questions and Answers

Updated 31 Aug 2024
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Q1. In an engine, which valve is larger, Inlet or outlet? And why?

Ans.

The inlet valve is larger than the outlet valve in an engine.

  • The inlet valve allows air and fuel to enter the combustion chamber while the outlet valve allows exhaust gases to exit the chamber.

  • The larger size of the inlet valve allows for more air and fuel to enter the chamber, leading to better combustion and engine performance.

  • The outlet valve is smaller because it only needs to allow exhaust gases to exit the chamber, which requires less space.

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Q2. What are the methods you have used for access dealership performances

Ans.

I have used various methods to assess dealership performances.

  • Conducting regular performance reviews with dealership managers

  • Analyzing sales and service data to identify trends and areas for improvement

  • Implementing customer satisfaction surveys to gather feedback on dealership experiences

  • Monitoring customer complaints and resolving issues promptly

  • Conducting mystery shopping exercises to evaluate the quality of customer service

  • Collaborating with dealership staff to set perform...read more

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Q3. If white smoke is coming from the silencer then what is the root cause?

Ans.

White smoke from the silencer indicates coolant entering the combustion chamber, possibly due to a blown head gasket.

  • Possible root cause is a blown head gasket allowing coolant to enter the combustion chamber

  • Other potential causes include a cracked cylinder head or engine block

  • Excessive condensation in the exhaust system can also produce white smoke

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Q4. How to improve the Service Revenue of a Dealer?

Ans.

To improve Service Revenue of a Dealer, focus on customer satisfaction, upselling services, implementing loyalty programs, and training staff.

  • Focus on customer satisfaction to increase repeat business

  • Upsell additional services or maintenance packages to increase revenue per customer visit

  • Implement loyalty programs to encourage customers to return for service

  • Train staff to upsell services and provide excellent customer service

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Q5. BSVI nomenclature on Motorcycle

Ans.

BSVI nomenclature on motorcycles refers to the naming convention used for motorcycles that comply with Bharat Stage VI emission standards.

  • BSVI stands for Bharat Stage VI, which is the latest emission standard for vehicles in India.

  • The nomenclature on motorcycles includes various components such as the engine displacement, model name, and variant.

  • For example, a motorcycle with BSVI nomenclature could be named 'Honda CB Unicorn 160 BSVI' where 'CB' represents the model, 'Unicor...read more

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Q6. What is thermostat valve

Ans.

A thermostat valve is a device that controls the flow of coolant through the engine to regulate its temperature.

  • Thermostat valves are typically found in automotive engines to prevent overheating.

  • They open and close based on the temperature of the engine to maintain optimal operating temperature.

  • A malfunctioning thermostat valve can lead to engine overheating or inefficient cooling.

  • Examples include traditional wax-based thermostat valves and modern electronic thermostat valves...read more

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Q7. What is FQI in service

Ans.

FQI stands for Field Quality Index in service, which measures the overall quality of service provided in the field.

  • FQI is a metric used to assess the quality of service delivery in the field.

  • It takes into account factors such as response time, customer satisfaction, and resolution rates.

  • Higher FQI scores indicate better overall service quality.

  • For example, a high FQI score may indicate that a service team is effectively meeting customer needs and resolving issues in a timely ...read more

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Q8. What is overheating

Ans.

Overheating is when an object or system becomes excessively hot, often leading to damage or malfunction.

  • Overheating occurs when an object or system absorbs more heat than it can dissipate

  • Common causes of overheating include inadequate cooling, high ambient temperatures, and excessive workload

  • Examples of overheating include a car engine overheating due to a coolant leak, or a laptop overheating from prolonged use on a soft surface

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Q9. What is valve timing

Ans.

Valve timing refers to the precise timing of the opening and closing of the intake and exhaust valves in an engine.

  • Valve timing determines when the intake and exhaust valves open and close in relation to the piston's position in the cylinder.

  • Proper valve timing is crucial for optimal engine performance and efficiency.

  • Valve timing can be adjusted by changing the camshaft position or using variable valve timing technology.

  • Incorrect valve timing can lead to poor engine performan...read more

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Interview Process at Pride Distributors

based on 8 interviews
2 Interview rounds
Resume Shortlist Round
Technical Round
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