To make a customer happy with an alternative product, listen to their concerns, offer empathy, suggest suitable alternatives, and provide exceptional service.

• Listen attentively to the customer's conce...read more

If for some reason it customer not happy we should replace drink immediately and suggesting some new drink by asking customer what they preferred like fruity or sparkle or more sweetened or less sweet...read more

First I listen carefully what gust don't like and what he want . after listen all problems then we can talk politely with guest and tell them what we can do for him instead of food or drink