Rooman Technologies Service Desk Engineer Interview Questions and Answers

Interview preparation tips for other job seekers - have good understanding of basics and have expertise on any specific area.

General Tips: I joined HCL as a fresher and got Intervie

Round: Test
Experience: Aptitude, reasoning, logical, etc. 2 hours

Round: Resume Shortlist
Tips: skill and experience is priority

Round: Test
Experience: subjective questions
Duration: 1 hour

Round: Technical Interview
Experience: c++ questions

Round: HR Interview
Experience: experience and past details

Round: Resume Shortlist
Experience: Resume shortlisted on the basis of 60% through out and experience in development more than 6 months.

Round: Technical Interview
Experience: Core java.. String, oops, exception,

Round: HR Interview
Experience: As usual.. tell me about your self.expectations and salary discussion.
Tips: Be confident whatever you say.

Round: Group Activity
Experience: We were a given a grammar test. There were 4 people other than me who had came for the same profile. But I was confident that I am gonna score well in the grammar test. I did score well.
Tips: Easy Grammar Preposition verb adverb noun pronoun. Just brush up you or mug up your old grammar books. And you will be able to clear it.

Round: Speaking on a topic
Experience: Then we had another round of speaking on a particular topic. My topic was " Why tenure is important in a company ". I gave my best answer and waited for the result. I cleared this round as well. This round totally depends on your knowledge about the topics.
Tips: Confidence and Words.

Round: Test
Experience: It was an online test.
There were some question related to Service Desk. Some were related to ITIL.
Some from Hardware / Networking. Technical Interview was a mess. Sometimes the questions were repetitive. I cleared the test as well.
Tips: Knowledge about the operations, ITIL , AD, Hardware and management helped me in clearing the test.
Duration: 50 minutes
Total Questions: -50

Skills: Intelligence, Reasoning Ability, Public Relations, Public Speaking Skills, Technical Questions, Technical Skills

Round: Test
Experience: Very easy questions. Practice R.S Agarwal aptitude and verbal books.
Duration matters. Solve the questions fast.Skip the questions if you think you don't know dont kill time on them.

In verbal most of the questions on subject verb agrement-wikipedia links are enough to practice on them.

It's easy just try to solve as many as u can and dont leave the questions unanswered,no negative marking.
Duration: 80 minutes
Total Questions: 120

Skill Tips: Talk in english. Be confident. smile in face.
Skills: c Language, Thinking ability, English fluency
College Name: K L University
Funny Moments: Im very bad in solving puzzles. The HR over there asking puzzles to every one.
It's my turn the 1st question he asked me was what are you bad at?
no 2nd thought I said solving puzzles...In that way he didnt ask me any puzzles. He checked my confidence, english fluency...e.t.c.