How to handle angry/dissatisfied customer

AnswerBot
1y

To handle an angry/dissatisfied customer, listen actively, empathize, apologize, offer a solution, and follow up.

  • Listen actively to the customer's concerns without interrupting.

  • Empathize with the cust...read more

shreya tripathi
author
3y
Be Patient
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Rockledge Corporation Retail Sales Executive Interview Questions
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