8 D principles for customer complaints handling
AnswerBot
1y
The 8 D principles for customer complaints handling are a systematic approach to resolving customer issues.
Define the problem
Determine the root cause
Develop a corrective action plan
Deploy the plan
Do a...read more
Anonymous
author
2y
1. Team formation 2. Problem description 3. Containment action implementation 4. Root cause analysis 5. Develop permanent corrective action 6. Implement corrective action 7. Preventing reoccurrence 8....read more
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