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10+ Reliance Retail Sales Executive Interview Questions and Answers

Updated 11 Feb 2025

Q1. How much able to handle critical situation, how to increase sale ?

Ans.

I am highly capable of handling critical situations and have strategies to increase sales.

  • I have a strong problem-solving ability and can think quickly on my feet.

  • I am skilled at analyzing data and identifying areas for improvement in the sales process.

  • I have experience in developing and implementing effective sales strategies.

  • I am adept at building and maintaining relationships with clients, which can lead to increased sales.

  • I continuously stay updated with market trends and...read more

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Q2. How to convence to customer for selling products?

Ans.

To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

  • Listen actively to the customer's needs and concerns

  • Highlight the benefits and features of the product that meet their needs

  • Provide social proof such as customer testimonials or case studies

  • Offer a trial or demo to showcase the product's value

  • Address any objections or concerns the customer may have

  • Close the sale by asking for their business

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Q3. How can u contribute to sale increase?

Ans.

I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

  • Identify potential customers through market research and networking

  • Build strong relationships with customers through regular communication and follow-up

  • Provide excellent customer service by addressing concerns and offering solutions

  • Offer promotions and discounts to incentivize purchases

  • Collaborate with marketing team to create effectiv...read more

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Q4. Do you have any experience..? What is the full form of FMCG&HPc?

Ans.

FMCG stands for Fast Moving Consumer Goods and HPC stands for Health and Personal Care.

  • FMCG refers to products that are sold quickly and at a relatively low cost, such as food, beverages, toiletries, and cleaning products.

  • HPC refers to products that are used for personal hygiene and health, such as toothpaste, soap, shampoo, and vitamins.

  • Both FMCG and HPC are important sectors in the consumer goods industry, with many well-known brands and companies.

  • Examples of FMCG companies...read more

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Discover Reliance Retail interview dos and don'ts from real experiences

Q5. Diamond 4c's Gold purity 14,18,22,24k Last job experience details

Ans.

The question is asking about the 4C's of diamonds, different gold purity levels, and last job experience details.

  • The 4C's of diamonds refer to carat, cut, color, and clarity.

  • Gold purity is measured in karats, with options of 14k, 18k, 22k, and 24k.

  • Last job experience details should include information about the previous sales executive role.

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Q6. What is customer service?

Ans.

Customer service is the support and assistance provided to customers before, during, and after a purchase.

  • Customer service involves listening to and understanding the needs of the customer

  • It includes providing helpful and accurate information about products or services

  • It also involves resolving any issues or complaints the customer may have

  • Examples of good customer service include prompt responses, personalized attention, and going above and beyond to meet the customer's need...read more

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Q7. % margin of britinia tiger biscuit

Ans.

The % margin of Britannia Tiger biscuit is not available.

  • The % margin of Britannia Tiger biscuit is not disclosed publicly.

  • The company may have different margins for different regions or channels.

  • The margin can vary based on factors like production costs, distribution expenses, and competition.

  • To determine the exact margin, one would need access to internal financial data of Britannia Industries Limited.

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Q8. What is Sales?

Ans.

Sales is the process of persuading a potential customer to buy a product or service.

  • Sales involves identifying potential customers and their needs

  • It requires effective communication and negotiation skills

  • Salespeople must be knowledgeable about the product or service they are selling

  • Sales can be done through various channels such as face-to-face, phone, email, or online

  • Examples of sales include selling cars, insurance, or software

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Q9. What work do in market

Ans.

In the market, I work on selling products or services to customers and building relationships with them.

  • Identify potential customers and target markets

  • Develop sales strategies and tactics

  • Conduct market research to understand customer needs and preferences

  • Build and maintain relationships with existing and new customers

  • Negotiate and close sales deals

  • Provide excellent customer service and support

  • Monitor market trends and competitor activities

  • Meet sales targets and goals

  • Prepare s...read more

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Q10. Discipline in work's

Ans.

Discipline in work is essential for achieving goals and maintaining productivity.

  • Setting clear goals and priorities

  • Creating a daily schedule and sticking to it

  • Avoiding distractions and staying focused

  • Taking breaks to recharge and avoid burnout

  • Holding oneself accountable for tasks and deadlines

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Interview Process at Reliance Retail Sales Executive

based on 23 interviews
2 Interview rounds
Resume Shortlist Round
HR Round
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