How much time to onboard old and new customers?

Question

Accepted Answer

The onboarding time for old and new customers varies based on their needs and requirements.

Onboarding time for old customers may be shorter as they are already familiar with the company's products and services.
New customers may require more time to onboard as they need to be educated about the company's offerings.
The onboarding time also depends on the complexity of the product or service being offered.
The onboarding process can be expedited by providing clear and concise information to the customers.
Regular follow-ups and feedback sessions can help in reducing the onboarding time for both old and new customers.

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