What do you understand by customer care excutive?

Question

Accepted Answer

A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.

Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing returns.
Customer care executives strive to provide excellent service and maintain positive relationships with customers.
They may use various communication channels such as phone, email, chat, or social media.
Examples of customer care executives include call center representatives, support agents, or helpdesk personnel.

Accepted Answer

A customer care is qho resolve the query of the customer of the company's you are hired for.

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