What is SLA, SNMP, INCIDENT MANAGEMENT

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SLA stands for Service Level Agreement, SNMP stands for Simple Network Management Protocol, and Incident Management is the process of identifying, analyzing, and resolving incidents to restore normal service operation.

SLA is a contract between a service provider and a customer that defines the level of service expected.
SNMP is a protocol used for network management and monitoring of network devices.
Incident Management involves identifying, analyzing, and resolving incidents to minimize impact on business operations.
Examples of incidents include network outages, software failures, and security breaches.

What is SLA, SNMP, INCIDENT MANAGEMENT

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