Dealing with anger involves recognizing and managing emotions, practicing relaxation techniques, and effective communication.

• Recognize and acknowledge the emotion of anger

• Take deep breaths and practic...read more

Maintain an appropriate tone and body language

After listening customer query i will make him to believe that I can help him with proper resolution, later I’ll inform to team Leader to discuss with relevant department about customer issue and reso...read more

Stay calm and listen them carefully and talk with them polite manner

I will wait and listen to them carefully until the customer has finished to telling me about their problem. Even if their words hurts me, I will not take personally and deal them with a smile.

First of all I will keep calm and listen them carefully, I will not take personally &give them a best solution

just ignore  the person or situation

First of all i will listen his problem carefully and i will try my best to give them a best solution as  per company norms.

First of all i will keep calp and listen to them carefully, i will not take them personally and give them a best solution as per as his requirment.