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Phoenix Marketcity Customer Service Associate Interview Questions and Answers

Updated 2 Aug 2023

Phoenix Marketcity Customer Service Associate Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tel me about ur self
  • Ans. Just discuss everything what u know about ur self f from name age family backrounds your qualifications and overall experience
  • Answered Anonymously
  • Q2. Why should I hire u
  • Ans. Il manage everything, il give my 100% to my work il never give up to my work whatever the target will be given to us will achieve that😊
  • Answered Anonymously
  • Q3. What was ur last salary
  • Q4. How much u are expecting
  • Q5. Ok will get back to u if u are selected for this company

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself ?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good and easy.

I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Regarding analysis Campaign management Customer journey

Interview Preparation Tips

Topics to prepare for MAJID AL FUTTAIM RETAIL Data Analyst interview:
  • Google Analytics
Interview preparation tips for other job seekers - Be well prepared with google analytics
Apart from this, campaigns, html and designs are added skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. Work experience and Skill test
  • Q2. Ability for our company company job role fit or not
  • Q3. Qualification And Speaking other people and coustomers
  • Q4. Management skill do it find .
  • Q5. Speak about our company some two line words Good or bad
  • Q6. How do approach to customer change to our company side . Mind changing skills

Interview Preparation Tips

Interview preparation tips for other job seekers - All about this job role ability to qualify
And Train to teach others jobs role inspired to perform
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About Yourself and your family background.
  • Q2. About your experience. If you're a fresher then they will just about your qualification and family background, just normal things.
  • Q3. What is your long term goals?
  • Ans. 

    My long term goal is to become a top-performing sales executive in the industry, leading a successful team and consistently exceeding targets.

    • Continuously improve my sales skills and knowledge through training and development programs

    • Build strong relationships with clients and colleagues to drive long-term success

    • Work towards achieving leadership positions within the company

    • Consistently exceed sales targets and contrib

  • Answered by AI
Round 2 - Group Discussion 

What's going on in our country? They don't ask any critical question.

Round 3 - HR 

(2 Questions)

  • Q1. About Yourself?
  • Q2. About qualification and experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a great place to start. You can learn many things from this company. If you will work properly then they will appreciate you.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About self and previous experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Family background, Others store sale and achievements,
  • Q2. Salary decision
Round 2 - HR 

(2 Questions)

  • Q1. Plan of action ,ATL/BTL Activity
  • Q2. How to customer personal relationship.
  • Ans. 

    Building customer personal relationships is essential for sales success.

    • Listen actively to customers to understand their needs and preferences.

    • Show genuine interest in customers by asking about their lives and remembering details.

    • Follow up with customers regularly to maintain the relationship.

    • Provide personalized solutions and recommendations based on customer preferences.

    • Handle customer complaints and issues promptly ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Myself Anand Singh I have been worked TBZ & reliance jewels.As a Diamond incharge.my Key responsibilities are team leadership, target build, customer service,stock management.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your name
  • Q2. My name is vijayKumar
  • Q3. Tell me about yourself
  • Q4. What is your strength
  • Q5. What is your weakness

Interview Preparation Tips

Topics to prepare for Joyalukkas Assistant Manager interview:
  • Joyalukkas jewellery
Interview preparation tips for other job seekers - Joyalukkas jewellery
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About education Family background Experience etc
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Good character and good behaviour

Round 2 - Group Discussion 

All everything possible

Round 3 - One-on-one 

(7 Questions)

  • Q1. Inter and deplom
  • Q2. English and Telugu
  • Q3. I am interestedu joyalukkas jewellery
  • Q4. No remarks and good store
  • Q5. I like you joyalukkas jewellery
  • Q6. I am interested joyalukkas jewellery
  • Q7. Best store and best collections
Round 4 - Coding Test 

K.padma
Age 30
Kakinada

Interview Preparation Tips

Interview preparation tips for other job seekers - Joyalukkas best store and best collections
Contribute & help others!
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Phoenix Marketcity Interview FAQs

How many rounds are there in Phoenix Marketcity Customer Service Associate interview?
Phoenix Marketcity interview process usually has 2 rounds. The most common rounds in the Phoenix Marketcity interview process are Resume Shortlist and One-on-one Round.

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Phoenix Marketcity Customer Service Associate Interview Process

based on 1 interview

Interview experience

2
  
Poor
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5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

Work satisfaction

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