ProSmart Interview Questions and Answers

Yes, I am willing to visit merchants physically in the market.

• I believe that face-to-face interaction is crucial in building strong relationships with clients.

• Visiting merchants in the market allows me to understand their needs and concerns better.

• It also gives me the opportunity to showcase our products and services in person.

• I am comfortable with traveling and have a flexible schedule to accommodate market visits.

I approach customers by building rapport, presenting a tailored proposal, and closing the deal with clear next steps.

• Build rapport by asking open-ended questions and actively listening to their needs.

• Present a tailored proposal that addresses their specific pain points and offers a solution.

• Close the deal by clearly outlining the next steps and addressing any objections or concerns.

• Follow up after the meeting to ensure customer satisfaction and maintain the relationship.

Sales involves the process of selling products or services to customers in exchange for money.

• Sales requires effective communication and persuasion skills.

• It involves identifying potential customers and understanding their needs.

• Salespeople must be knowledgeable about the products or services they are selling.

• Closing deals and building long-term relationships with customers is crucial.

• Sales can be done through various channels such as face-to-face, phone, email, or online.

• Suc...read more

I plan to generate leads through targeted marketing campaigns, networking events, and referrals, and convert them into successful deals by building strong relationships and providing tailored solutions.

• Utilize targeted marketing campaigns to reach potential leads

• Attend networking events to connect with potential clients

• Leverage referrals from satisfied customers or business partners

• Build strong relationships with leads through personalized communication

• Provide tailored soluti...read more

Earn Paytm by referring friends, completing surveys, and shopping online.

• Refer friends to Paytm and earn cashback on their transactions

• Complete surveys on Paytm First Games and earn Paytm cash

• Shop online through Paytm Mall and earn cashback

• Use Paytm for bill payments and earn cashback

• Participate in Paytm contests and win cash prizes

Handle bad customers by staying calm, listening to their concerns, offering solutions, and seeking help if needed.

• Stay calm and composed

• Listen actively to their concerns

• Offer solutions to address their issues

• Seek help from a supervisor or manager if necessary

To grow Paytm, focus on expanding user base, increasing transaction volume, enhancing user experience, and diversifying services.

• Expand user base by targeting new demographics and regions

• Increase transaction volume by offering cashback incentives and discounts

• Enhance user experience through a user-friendly interface and quick customer support

• Diversify services by adding features like online shopping, bill payments, and entertainment options

To sell anything, understand the customer's needs, highlight product benefits, build trust, overcome objections, and close the deal.

• Understand the customer's needs and tailor your pitch accordingly

• Highlight the unique features and benefits of your product or service

• Build trust with the customer through effective communication and rapport building

• Overcome objections by addressing concerns and providing solutions

• Close the deal by asking for the sale and following up with the cu...read more