What are the common troubleshooting steps for Virtual Private Networks (VPN)? Printer configuration? RAS Server? Networking basic? MDM Enrollment? Difference between cloud and standard OS? How will you prioritise tickets?

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Accepted Answer

Common troubleshooting steps for VPN include checking network connectivity, verifying credentials, restarting VPN service, and updating software.

Check network connectivity to ensure the VPN server is reachable
Verify credentials to ensure correct username and password are being used
Restart the VPN service on the client device or server
Update VPN software to the latest version to fix any known issues

What are the common troubleshooting steps for Virtual Private Networks (VPN)? Printer configuration? RAS Server? Networking basic? MDM Enrollment? Difference between cloud and standard OS? How will you prioritise tickets?

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