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Passport Seva Kendras Citizen Service Executive Interview Questions and Answers

Updated 31 Oct 2024

Passport Seva Kendras Citizen Service Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Company detail 

(5 Questions)

  • Q1. What is your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common first and last name

    • No middle name mentioned

  • Answered by AI
  • Q2. What is your goal
  • Ans. 

    My goal is to provide exceptional customer service and support to citizens in need.

    • To actively listen to citizens' concerns and address them promptly

    • To ensure citizens have access to necessary resources and information

    • To continuously improve processes to better serve citizens

    • To maintain a positive and helpful attitude at all times

  • Answered by AI
  • Q3. What is your dream company
  • Q4. What ia your last company
  • Ans. 

    My last company was a multinational technology corporation specializing in software development and IT services.

    • Multinational technology corporation

    • Specialized in software development and IT services

  • Answered by AI
  • Q5. What is your work tim8ng
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Say about your self What is passport seva kendra

Interview Preparation Tips

Interview preparation tips for other job seekers - To deliver passport related Services to citizen in timely, transparent, more accessible & reliable manner.
Resolving applicants complaints and queries. Providing detailed information to citizen. Capture biometric finger prints and digital photographs of the applicants. Check for completeness of the application form submitted and make correction if required. Manages controlled and systematic movements of applicants within the PSK Services Zones. Resolve and/or escalate Customer queries and issue to APO.

Citizen Service Executive Interview Questions Asked at Other Companies

Q1. 4 lakh amount,what is the rate of 20 %
Q2. How handling customer
Q3. How increase sell

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

Low- Medium level Questions

Round 3 - Technical 

(1 Question)

  • Q1. Knowledge in various platforms

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared nothing else is going to stop you.
Keep your basics clear, no one will ask you to develop a full fledged application on the spot. So keep concepts clear and you are done.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Detail Verification of CV

Round 2 - Group Discussion 

Scrutiny of Experience

Round 3 - HR 

(1 Question)

  • Q1. Discussion of Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - You have the knowledge of the Organisation

I applied via Other and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why you are asking? what can you do for me/ i am at present ideal, can you help me for part time job on pc? i have average knowledge on computer work.
  • Q2. I wish a part ime job partly 6 hours in two spells in a day
  • Q3. DO YOU PROVIDE PART TIME WORK, i will be happy

Interview Preparation Tips

Interview preparation tips for other job seekers - you are asked several questions i patiently given replies
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About Coal Sampling.
  • Q2. About Coal Grading and coal type.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want any job then concentrate on your skills or experience.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration

    • I have 3 years of experience in marketing and sales

    • I am proficient in Microsoft Office Suite and CRM software

    • I am a team player and enjoy collaborating with others

  • Answered by AI
  • Q2. Why you want to work with us?
  • Ans. 

    I am passionate about your company's mission and values, and I believe my skills and experience align well with the work you do.

    • I admire the innovative projects your company is working on

    • I resonate with your company's commitment to sustainability

    • I have experience in similar projects and believe I can contribute effectively

  • Answered by AI
  • Q3. What is your current CTC?
  • Ans. 

    My current CTC is $70,000 per year.

    • My current CTC is $70,000 per year.

    • I am currently earning $70,000 annually.

    • My current salary is $70,000 per year.

  • Answered by AI
  • Q4. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills and attention to detail. My weaknesses include a tendency to be overly critical of my own work.

    • Strengths: strong communication skills

    • Strengths: attention to detail

    • Weaknesses: tendency to be overly critical of my own work

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Coding questions are easy from medium level and MCQ are there.

Round 3 - Technical 

(2 Questions)

  • Q1. What is your name ?
  • Q2. Why you want sahaj? And tell me about you briefly

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study well well well well well well well well well well well well well well well
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. About myself asked
  • Q2. About my past working
  • Q3. About relationship with gov entities

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about your field and having good skills to prove that your the one
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Excel and bi data chart prepared smoothly and present companies.

Interview Preparation Tips

Interview preparation tips for other job seekers - Many future in data analytics. Like MS BI ,EXCEL, SQL and python. Be prepared and grow up

Passport Seva Kendras Interview FAQs

How many rounds are there in Passport Seva Kendras Citizen Service Executive interview?
Passport Seva Kendras interview process usually has 1-2 rounds. The most common rounds in the Passport Seva Kendras interview process are Resume Shortlist and HR.

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Passport Seva Kendras Citizen Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Passport Seva Kendras Citizen Service Executive Salary
based on 25 salaries
₹1 L/yr - ₹3 L/yr
35% less than the average Citizen Service Executive Salary in India
View more details

Passport Seva Kendras Citizen Service Executive Reviews and Ratings

based on 16 reviews

3.8/5

Rating in categories

3.4

Skill development

3.9

Work-life balance

3.0

Salary

4.1

Job security

3.8

Company culture

2.5

Promotions

3.7

Work satisfaction

Explore 16 Reviews and Ratings
Citizen Service Executive
25 salaries
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₹1 L/yr - ₹3 L/yr

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₹1 L/yr - ₹3 L/yr

Operations Executive
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₹1.8 L/yr - ₹2 L/yr

Executive Accountant
3 salaries
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₹2.8 L/yr - ₹3.5 L/yr

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