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Passport Seva Kendras Citizen Service Executive Interview Questions and Answers

Updated 31 Oct 2024

Passport Seva Kendras Citizen Service Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Company detail 

(5 Questions)

  • Q1. What is your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common first and last name

    • No middle name mentioned

  • Answered by AI
  • Q2. What is your goal
  • Ans. 

    My goal is to provide exceptional customer service and support to citizens in need.

    • To actively listen to citizens' concerns and address them promptly

    • To ensure citizens have access to necessary resources and information

    • To continuously improve processes to better serve citizens

    • To maintain a positive and helpful attitude at all times

  • Answered by AI
  • Q3. What is your dream company
  • Q4. What ia your last company
  • Ans. 

    My last company was a multinational technology corporation specializing in software development and IT services.

    • Multinational technology corporation

    • Specialized in software development and IT services

  • Answered by AI
  • Q5. What is your work tim8ng
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Say about your self What is passport seva kendra

Interview Preparation Tips

Interview preparation tips for other job seekers - To deliver passport related Services to citizen in timely, transparent, more accessible & reliable manner.
Resolving applicants complaints and queries. Providing detailed information to citizen. Capture biometric finger prints and digital photographs of the applicants. Check for completeness of the application form submitted and make correction if required. Manages controlled and systematic movements of applicants within the PSK Services Zones. Resolve and/or escalate Customer queries and issue to APO.

Citizen Service Executive Interview Questions Asked at Other Companies

Q1. 4 lakh amount,what is the rate of 20 %
Q2. How handling customer
Q3. How increase sell

Passport Seva Kendras Interview FAQs

How many rounds are there in Passport Seva Kendras Citizen Service Executive interview?
Passport Seva Kendras interview process usually has 1-2 rounds. The most common rounds in the Passport Seva Kendras interview process are Resume Shortlist and HR.

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Passport Seva Kendras Citizen Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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Passport Seva Kendras Citizen Service Executive Salary
based on 25 salaries
₹1 L/yr - ₹3 L/yr
35% less than the average Citizen Service Executive Salary in India
View more details

Passport Seva Kendras Citizen Service Executive Reviews and Ratings

based on 16 reviews

3.8/5

Rating in categories

3.4

Skill development

3.9

Work-life balance

3.0

Salary

4.1

Job security

3.8

Company culture

2.5

Promotions

3.7

Work satisfaction

Explore 16 Reviews and Ratings
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25 salaries
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₹1 L/yr - ₹3 L/yr

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