What is CAPA? With example

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Accepted Answer

CAPA stands for Corrective and Preventive Action. It is a process used to identify and address problems to prevent their recurrence.

CAPA is a systematic approach to problem-solving that involves identifying the root cause of a problem, implementing corrective actions to address the immediate issue, and taking preventive actions to prevent the problem from happening again.
Examples of CAPA include investigating a customer complaint about a product defect, identifying the root cause of the defect, implementing corrective actions to fix the defect, and taking preventive actions to ensure the defect does not occur again.
CAPA is an important part of quality management systems and is often required by regulatory agencies such as the FDA.

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