Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?

Question

Accepted Answer

Empathize with the customer, remain calm, and offer a solution that addresses their concerns.

Listen actively and empathize with the customer's frustration.
Remain calm and professional, even if the customer becomes angry or rude.
Offer a solution that addresses the customer's concerns and provides a positive outcome.
Apologize for any inconvenience caused and thank the customer for bringing the issue to your attention.
Provide options for the customer to choose from, if possible.
If necessary, escalate the issue to a higher authority or supervisor.
Follow up with the customer to ensure their satisfaction and address any further concerns.

Accepted Answer

First customer as a relaxation, next I ask issue we are or customer side analysis the issu and how solve this issue think and issue small or big, quick solve the issue and next time don't come this issue information for me.

Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?

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