Onestop Retail Assistant Manager Information Technology Interview Questions and Answers

Q1. Family background, Others store sale and achievements,
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Q2. Salary decision
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Q1. Plan of action ,ATL/BTL Activity
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Q2. How to customer personal relationship.
Ans. 
Building customer personal relationships is essential for sales success.
• Listen actively to customers to understand their needs and preferences.

• Show genuine interest in customers by asking about their lives and remembering details.

• Follow up with customers regularly to maintain the relationship.

• Provide personalized solutions and recommendations based on customer preferences.

• Handle customer complaints and issues promptly ...read more
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Q1. What is your name
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Q2. My name is vijayKumar
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Q3. Tell me about yourself
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Q4. What is your strength
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Q5. What is your weakness
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Q1. About Yourself and your family background.
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Q2. About your experience. If you're a fresher then they will just about your qualification and family background, just normal things.
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Q3. What is your long term goals?
Ans. 
My long term goal is to become a top-performing sales executive in the industry, leading a successful team and consistently exceeding targets.
• Continuously improve my sales skills and knowledge through training and development programs

• Build strong relationships with clients and colleagues to drive long-term success

• Work towards achieving leadership positions within the company

• Consistently exceed sales targets and contrib
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What's going on in our country? They don't ask any critical question.

Q1. About Yourself?
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Q2. About qualification and experience?
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Q1. Tell me about your self
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Q2. Same words said
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Q1. About experience
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Q2. Punctuality ,and customer service
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Q1. Work experience and Skill test
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Q2. Ability for our company company job role fit or not
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Q3. Qualification And Speaking other people and coustomers
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Q4. Management skill do it find .
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Q5. Speak about our company some two line words Good or bad
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Q6. How do approach to customer change to our company side . Mind changing skills
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Q1. What's your KRA in last company?
Ans. 
My KRA in my last company was to oversee the daily operations, manage the team, and achieve sales targets.
• Overseeing daily operations

• Managing a team

• Achieving sales targets
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Q1. Salary discussion and location maybe
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Q1. Experience and salary expectation
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Q1. How would you handle irate customer
Ans. 
Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's frustration

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address the issue

• If unable to resolve, escalate the matter to a supervisor or manager
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