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Newfold Digital IT Global Service Desk Technician Interview Questions and Answers

Updated 22 Jan 2023

Newfold Digital IT Global Service Desk Technician Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Prior Experience, Job Description, Personal Details
Round 3 - Technical 

(1 Question)

  • Q1. Technical Knowledge, Applications, Ticketing Tools, Microsoft Applications
Round 4 - Behavioral 

(1 Question)

  • Q1. Personal Details, Job Description, Prior Experience, Applications Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional, understand the questions and job description, answer to point

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. To develop a product catalogue in core Java using Maven.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Spring, Hibernate and java and angular questions
  • Q2. What is REST API, Difference between Spring MVC and Spring Boot, Abstract class, interfaces etc
  • Ans. 

    Answering questions related to REST API, Spring MVC, Spring Boot, abstract class, and interfaces.

    • REST API is a set of rules for building web services. It uses HTTP methods to access resources.

    • Spring MVC is a framework for building web applications using the Model-View-Controller architecture.

    • Spring Boot is a framework for building standalone, production-grade Spring-based applications.

    • An abstract class is a class that ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared well on what you have mentioned on your resume.

Interview Questionnaire 

1 Question

  • Q1. Mainframe questions, some direct and some scenario based.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good experience. Interview process was smoothly. There were 3 rounds.
1. Technical ( lasted for 1 hour)
2. Techno manageria( 30 mins)
3. HR(30 mins)

Project based questions and scenario based questions were asked.
Hike was also good.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 120 Minutes
Round difficulty - Easy

The round was conducted in day around 3PM.

  • Q1. 

    Partition Equal Subset Sum Problem

    Given an array ARR consisting of 'N' positive integers, determine if it is possible to partition the array into two subsets such that the sum of the elements in both sub...

  • Ans. 

    The problem is to determine if it is possible to partition an array into two subsets with equal sum.

    • Use dynamic programming to solve this problem efficiently.

    • Create a 2D array to store the results of subproblems.

    • Check if the sum of the array is even before attempting to partition it.

    • Iterate through the array and update the 2D array based on the sum of subsets.

    • Return true if a subset with half the sum is found, false ot

  • Answered by AI
Round 2 - Video Call 

(2 Questions)

Round duration - 30 Minutes
Round difficulty - Easy

The interview was preponed and was conducted at 9AM.
The interviewer was friendly and I had saw him earlier at pre-placement talk.

  • Q1. 

    Convert Sentence to Pascal Case

    Given a string STR, your task is to remove spaces from STR and convert it to Pascal case format. The function should return the modified STR.

    In Pascal case, words are con...

  • Ans. 

    Convert a given string to Pascal case format by removing spaces and capitalizing the first letter of each word.

    • Iterate through each character in the string

    • If the character is a space, skip it

    • If the character is not a space and the previous character is a space or it is the first character, capitalize it

  • Answered by AI
  • Q2. Write an SQL query to retrieve the Nth highest salary from a database.
  • Ans. 

    SQL query to retrieve the Nth highest salary from a database

    • Use the ORDER BY clause to sort salaries in descending order

    • Use the LIMIT clause to retrieve the Nth highest salary

    • Consider handling cases where there might be ties for the Nth highest salary

  • Answered by AI
Round 3 - Video Call 

(1 Question)

Round duration - 30 Minutes
Round difficulty - Easy

This round was conducted 15mins after 1st round.

  • Q1. 

    Remove the Kth Node from the End of a Linked List

    You are given a singly Linked List with 'N' nodes containing integer data and an integer 'K'. Your task is to delete the Kth node from the end of this Lin...

  • Ans. 

    Remove the Kth node from the end of a singly linked list.

    • Traverse the list to find the length 'N'.

    • Calculate the position of the node to be removed from the beginning as 'N - K + 1'.

    • Remove the node at the calculated position.

    • Handle edge cases like removing the head or tail of the list.

    • Update the pointers accordingly after removal.

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Information Technology from National Institute of Technology, Raipur. I applied for the job as SDE - 1 in BangaloreEligibility criteria7 CGPAOracle interview preparation:Topics to prepare for the interview - Computer Networks, SQL, DBMS, Data Structures, Algorithms, OS, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Do Competitive Coding
Tip 2 : Learn at least 1 framework
Tip 3 : Build interest in computers

Application resume tips for other job seekers

Tip 1 : Be well informed of everything you mention in your resume
Tip 2 : Mention competitive coding achivements in your resume(if any)

Final outcome of the interviewRejected

Skills evaluated in this interview

Newfold Digital Interview FAQs

How many rounds are there in Newfold Digital IT Global Service Desk Technician interview?
Newfold Digital interview process usually has 4 rounds. The most common rounds in the Newfold Digital interview process are Resume Shortlist, HR and Technical.

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Newfold Digital IT Global Service Desk Technician Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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