EXL Service Interview Questions and Answers

Plan and execute for over 100 stores by ensuring stock availability, competitive pricing, and product quality.

• Develop a detailed inventory management system to track stock levels and anticipate demand.

• Negotiate with suppliers to secure competitive pricing and ensure timely delivery of products.

• Implement quality control measures to maintain product standards across all stores.

• Utilize data analytics to forecast sales trends and adjust stock levels accordingly.

• Regularly communic...read more

Import purchase involves sourcing goods from international suppliers and bringing them into the country.

• Identify the products to be imported

• Research potential international suppliers

• Negotiate terms and pricing with suppliers

• Arrange for shipping and logistics

• Handle customs clearance and import duties

• Ensure compliance with import regulations and documentation

Adjust selling price by factoring in promotions and discounts to maintain profitability and attract customers.

• Consider the impact of promotions and discounts on overall profit margins

• Analyze competitor pricing strategies to stay competitive

• Use data analytics to track the effectiveness of promotions and discounts

• Implement dynamic pricing strategies based on demand and customer behavior

• Communicate pricing changes effectively to customers and sales teams

Managing categories on a company level involves strategic planning, analysis of market trends, supplier negotiations, and cross-functional collaboration.

• Develop a category strategy aligned with overall business goals

• Analyze market trends and consumer behavior to identify opportunities and risks

• Negotiate with suppliers to ensure competitive pricing and quality

• Collaborate with cross-functional teams such as marketing, sales, and operations to drive category growth

• Regularly revi...read more

Landing cost is calculated by adding the cost of goods, transportation, duties, taxes, and other fees associated with importing a product.

• Calculate the cost of goods purchased from the supplier

• Add transportation costs to bring the goods to the destination

• Include duties and taxes paid during importation

• Factor in any other fees such as storage or handling charges

• Sum up all these costs to get the landing cost