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Neeyamo Enterprise Solutions
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Neeyamo Enterprise Solutions Customer Service Manager Interview Questions and Answers
Neeyamo Enterprise Solutions Customer Service Manager Interview Experiences
1 interview found
Selected
I applied via campus placement at Neville Wadia Institute of Management Studies and Research, Pune and was interviewed before Jul 2023. There were 3 interview rounds.
General Aptitude, logical reasoning
Current events discussion
(2 Questions)
- Q1. How's your work during internship?
- Ans.
My work during internship was highly productive and I gained valuable experience in handling customer inquiries and resolving issues.
Successfully managed customer inquiries and resolved issues in a timely manner
Assisted in implementing new customer service strategies
Collaborated with team members to improve overall customer satisfaction
Received positive feedback from supervisors for my performance
- Q2. What do you know about CRM?
- Ans.
CRM stands for Customer Relationship Management, a strategy for managing interactions with customers and potential customers.
CRM helps businesses build and maintain relationships with customers through personalized communication and targeted marketing.
It involves collecting and analyzing customer data to improve customer satisfaction and loyalty.
CRM software often includes features such as contact management, sales aut...
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Interview questions from similar companies
I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.
It was quite moderate level.
(2 Questions)
- Q1. Self introduction
- Q2. Goals about what am going to do in future
Selected
I applied via Indeed and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Selected
I was interviewed before Nov 2023.
(1 Question)
- Q1. General information
(1 Question)
- Q1. Work experience
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction and salary expectations
There will be an aptitude test which is very important to clear or the interview is over then and there so take your time and answer the question.
(1 Question)
- Q1. Minimum typing speed required is 28wpm
(1 Question)
- Q1. Interview with one of the managers where they would ask questions related to the company, stability etc
Interview Preparation Tips
- Typing test
- Aptitude test
Customer Service Executive Interview Questions & Answers
Infosys Consulting
Anonymous
posted on 21 May 2021
I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About companies training
- Q2. Salary pacakage
Interview Preparation Tips
Neeyamo Enterprise Solutions Interview FAQs
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Neeyamo Enterprise Solutions Interviews By Designations
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Neeyamo Enterprise Solutions Customer Service Manager Interview Process
based on 1 interview
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