Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Neeyamo Enterprise Solutions Team. If you also belong to the team, you can get access from here

Neeyamo Enterprise Solutions Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Neeyamo Enterprise Solutions Customer Service Manager Interview Questions and Answers

Updated 25 Jul 2024

Neeyamo Enterprise Solutions Customer Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General Aptitude, logical reasoning

Round 2 - Group Discussion 

Current events discussion

Round 3 - One-on-one 

(2 Questions)

  • Q1. How's your work during internship?
  • Ans. 

    My work during internship was highly productive and I gained valuable experience in handling customer inquiries and resolving issues.

    • Successfully managed customer inquiries and resolved issues in a timely manner

    • Assisted in implementing new customer service strategies

    • Collaborated with team members to improve overall customer satisfaction

    • Received positive feedback from supervisors for my performance

  • Answered by AI
  • Q2. What do you know about CRM?
  • Ans. 

    CRM stands for Customer Relationship Management, a strategy for managing interactions with customers and potential customers.

    • CRM helps businesses build and maintain relationships with customers through personalized communication and targeted marketing.

    • It involves collecting and analyzing customer data to improve customer satisfaction and loyalty.

    • CRM software often includes features such as contact management, sales aut...

  • Answered by AI

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Equipment layout details
  • Q2. Plot plan details and man and material movement path

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge on piping system, thickness calculations and materials are required

Equipment layout preparation as per oisd 118 and plot plan knowledge required.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was very hard even I couldn't clear

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why should we choose you
  • Q2. What are your strengths
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is stop loss treaty
  • Ans. 

    A stop loss treaty is a type of reinsurance contract that limits the amount of loss an insurer can incur on a specific policy or portfolio.

    • Stop loss treaties are commonly used in the insurance industry to manage risk and protect against catastrophic losses.

    • The treaty sets a predetermined threshold, known as the stop loss point, beyond which the reinsurer assumes responsibility for covering additional losses.

    • For example...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about previous role
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via Campus Placement and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of Electrical Engineering, some important formulae. Details of Internships & industrial training like what have you learnt, what was the industry process & discipline related questions with respect ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare & focus mainly on your final project.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
-

I applied via Job Portal

Round 1 - Assignment 

Modelling water supply

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Hows the process work flow?
  • Ans. 

    The process workflow involves defining tasks, assigning responsibilities, setting deadlines, and monitoring progress.

    • Define tasks and responsibilities for each team member

    • Set deadlines for each task to ensure timely completion

    • Monitor progress regularly to identify any bottlenecks or delays

    • Adjust workflow as needed to optimize efficiency

    • Use project management tools like Trello or Asana to track tasks

  • Answered by AI
  • Q2. How mechanical system designed?
  • Ans. 

    Mechanical systems are designed by analyzing requirements, creating a conceptual design, developing detailed designs, testing prototypes, and refining the design based on feedback.

    • Analyze the requirements and constraints of the system

    • Create a conceptual design using CAD software or hand sketches

    • Develop detailed designs including materials, dimensions, and manufacturing processes

    • Build prototypes to test the design's fun...

  • Answered by AI
  • Q3. How to optimise system design?
  • Ans. 

    Optimizing system design involves identifying inefficiencies, streamlining processes, and maximizing performance.

    • Identify bottlenecks and areas of inefficiency in the current system design.

    • Streamline processes by eliminating unnecessary steps and automating repetitive tasks.

    • Maximize performance by optimizing algorithms, data structures, and resource allocation.

    • Consider scalability and flexibility to accommodate future ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Thorough technical knowledge of mechanical systems required.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - Technical 

(1 Question)

  • Q1. I was asked from my previous experience and project management fundamentals
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical Round related question were asked for 20-30min
Round 2 - HR 

(1 Question)

  • Q1. HR related questions were asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company

I applied via Company Website and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
Round 3 - Technical 

(1 Question)

  • Q1. Experience boiler Pressure and pipe fittings Alignment asme section
  • Ans. 

    I have experience in boiler pressure and pipe fittings alignment as per ASME section.

    • I have worked with various types of boilers and pressure vessels.

    • I am familiar with ASME Section I and Section VIII codes and standards.

    • I have experience in aligning pipe fittings such as flanges, elbows, and tees.

    • I am knowledgeable in using alignment tools such as dial indicators and laser alignment systems.

    • I have ensured that all ins...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Boiler Pressure part code and pipe code

Neeyamo Enterprise Solutions Interview FAQs

How many rounds are there in Neeyamo Enterprise Solutions Customer Service Manager interview?
Neeyamo Enterprise Solutions interview process usually has 3 rounds. The most common rounds in the Neeyamo Enterprise Solutions interview process are Aptitude Test, Group Discussion and One-on-one Round.

Tell us how to improve this page.

Neeyamo Enterprise Solutions Customer Service Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TCE Interview Questions
3.8
 • 251 Interviews
Mu Sigma Interview Questions
2.6
 • 234 Interviews
Tiger Analytics Interview Questions
3.7
 • 227 Interviews
BCG Interview Questions
3.7
 • 197 Interviews
GEP Worldwide Interview Questions
3.7
 • 131 Interviews
Xceedance Interview Questions
3.6
 • 107 Interviews
Bain & Company Interview Questions
3.8
 • 106 Interviews
Blackrock Interview Questions
3.8
 • 99 Interviews
AtkinsRealis Interview Questions
3.9
 • 88 Interviews
View all
Service Delivery Executive
826 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Implementation Consultant
342 salaries
unlock blur

₹1.4 L/yr - ₹5.5 L/yr

Payroll Specialist
236 salaries
unlock blur

₹1 L/yr - ₹5.4 L/yr

Associate - Team Lead
223 salaries
unlock blur

₹1.8 L/yr - ₹5.8 L/yr

Service Delivery Partner
207 salaries
unlock blur

₹1.5 L/yr - ₹5.1 L/yr

Explore more salaries
Compare Neeyamo Enterprise Solutions with

TCE

3.8
Compare

Mercer

3.7
Compare

AtkinsRealis

3.9
Compare

GEP Worldwide

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview