What will you do if a customer register a complaint against you in the company ?

Question

Accepted Answer

I will listen to the customer's complaint, investigate the issue, and take appropriate actions to address their concerns.

Listen attentively to the customer's complaint and show empathy.
Apologize for any inconvenience caused and assure the customer that their complaint will be taken seriously.
Investigate the issue thoroughly by gathering all relevant information and speaking to any involved parties.
Take prompt actions to address the customer's concerns, such as offering a solution, compensation, or implementing necessary changes.
Follow up with the customer to ensure their satisfaction and to prevent similar issues in the future.

Accepted Answer

When i m wrong and misbehave. So i can apologise and resolve the issue

Accepted Answer

I will call to him take appologises to him, if I am using any wrong word or misbehave with him. So I can resolve the issue and apologise to him.

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