MSN Laboratories Officer Interview Questions, Process, and Tips

Hold time is the amount of time a call center agent puts a caller on hold. Hold time sample is a measurement of the average time callers are put on hold.

• Hold time is the duration a caller spends waiting on hold during a call.

• Hold time sample is a metric used to track and analyze the average hold times of callers.

• Reducing hold time can improve customer satisfaction and efficiency in call centers.

The end point of granulation is when the desired particle size distribution is achieved. The end point of drying is when the moisture content reaches the specified level.

• Granulation end point is determined by particle size distribution

• Drying end point is reached when moisture content meets specifications

• Examples: Granulation end point - achieving uniform particle size distribution, Drying end point - moisture content o

Calibration is the process of adjusting and verifying the accuracy of measuring instruments to ensure they provide correct results.

• Calibration of moisture analyser involves checking the accuracy of the instrument by comparing its readings to known standards.

• Calibration of analytical balance includes adjusting the balance to ensure it accurately measures the weight of substances.

• Calibration of disintegration test appara...read more

Serialization is the process of converting an object into a stream of bytes to store or transmit data. GTIN stands for Global Trade Item Number and contains information about a product.

• Serialization is used to convert an object into a format that can be easily stored or transmitted, such as JSON or XML.

• GTIN is a unique identifier for products in the supply chain, typically encoded in a barcode.

• GTIN contains information...read more

Challenges in bottle tablet/capsule filling machine include accuracy, speed, and maintenance. The sensor for tablet counting in BFM is typically an optical sensor.

• Accuracy of tablet/capsule counting

• Speed of filling process

• Maintenance of the machine

• Optical sensor commonly used for tablet counting