How will you manage a ticket
AnswerBot
1y
A ticket can be managed by following a systematic approach.
Acknowledge the ticket and assign it to the appropriate team member
Set a priority level based on the severity of the issue
Communicate with th...read more
Chitrakumar Daheriya
2y
Decide how you'll prioritize tickets. ...
Categorize every support ticket based on urgency. ...
Categorize your customers. ...
Track and monitor ticket statuses. ...
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