Samvardhana Motherson Group Quality Engineer Interview Questions and Answers for Freshers

Defects in rubber molding can include air bubbles, flash, incomplete cure, and warping.

• Air bubbles: trapped air pockets in the molded rubber

• Flash: excess rubber material extending from the mold

• Incomplete cure: rubber not fully cured, leading to soft spots or weakness

• Warping: distortion or bending of the molded rubber

I manage customer complaints by listening to their concerns, investigating the issue, providing solutions, and following up to ensure satisfaction.

• Listen actively to understand the customer's complaint

• Investigate the root cause of the issue

• Provide timely and effective solutions to address the complaint

• Follow up with the customer to ensure their satisfaction

• Document and analyze trends in customer complaints for continuous improvement

There are two main types of rubber: natural rubber and synthetic rubber.

• Natural rubber is derived from the latex of rubber trees and is used in products like tires, gloves, and footwear.

• Synthetic rubber is man-made and includes types like neoprene, nitrile, and silicone rubber.

• Each type of rubber has different properties and is used for specific applications.

SPC stands for Statistical Process Control and MSA stands for Measurement System Analysis.

• SPC is a method of quality control which uses statistical methods to monitor and control a process.

• MSA is a method used to assess the variation in measurement processes.

• SPC helps in identifying and reducing variation in a process, while MSA helps in ensuring that measurement systems are accurate and reliable.

• Examples of SPC tools include control charts and histograms, while examples of M...read more

BOM for harness refers to the Bill of Materials for the components used in the harness assembly.

• BOM for harness includes a list of all components required for the harness assembly

• It specifies the quantity of each component needed

• BOM helps in ensuring all necessary parts are included in the assembly

• Examples of components in a harness BOM: wires, connectors, terminals, protective sleeves

The 7 QC tools are a set of basic tools used for quality control and problem-solving in manufacturing and other industries.

• Check sheet: Used to collect and analyze data in a systematic manner.

• Histogram: A graphical representation of data distribution.

• Pareto chart: Helps identify the most significant factors contributing to a problem.

• Cause-and-effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.

• Scatter diagram: Shows the relationship b...read more

5S is a methodology used to organize a workplace for efficiency and effectiveness by identifying, sorting, setting in order, shining, and sustaining.

• Sort: Remove unnecessary items from the workplace.

• Set in order: Organize remaining items in a logical manner.

• Shine: Clean and inspect the workplace regularly.

• Standardize: Establish procedures and schedules to maintain the first 3 S's.

• Sustain: Maintain and improve the system over time.

• Example: Implementing 5S in a manufacturing fa...read more