What you will do if customer receives an empty box? How will do handle that situation?
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I would apologize to the customer, investigate the issue, offer a replacement or refund, and ensure it doesn't happen again.
Apologize to the customer for the inconvenience caused
Investigate the issue ...read more
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Mivi Customer Service Executive interview questions & answers
A Customer Service Executive was asked Q. What is the difference between empathy and sympathy?
A Customer Service Executive was asked Q. How would you ask a customer to review our product?
A Customer Service Executive was asked Q. Tell me something about Hyderabad.
Popular interview questions of Customer Service Executive
A Customer Service Executive was asked Q1. What is the difference between empathy and sympathy?
A Customer Service Executive was asked Q2. How would you ask a customer to review our product?
A Customer Service Executive was asked Q3. Tell me something about Hyderabad.
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