Capgemini Interview Questions and Answers

SLA stands for Service Level Agreement and timing refers to the agreed upon time frame for completing a task or resolving an issue.

• SLA is a contract between a service provider and a customer that outlines the level of service expected.

• Timing refers to the amount of time it takes to complete a task or resolve an issue.

• SLA and timing are important in ensuring customer satisfaction and meeting business goals.

• For example, an SLA may state that a support ticket must be resolved wi...read more

OST stands for Offline Storage Table and Location refers to the physical or virtual location of a file or folder.

• OST is a file format used by Microsoft Outlook to store offline copies of email, calendar, and other data.

• Location can refer to the physical location of a file on a hard drive or the virtual location of a file in a network or cloud storage.

• Knowing the location of a file or folder is important for troubleshooting and data management.

PST stands for Personal Storage Table and is a file format used by Microsoft Outlook to store email messages, contacts, and other data. USAHE is not a known acronym or term in the context of desktop support engineering.

• PST is a file format used by Microsoft Outlook to store email messages, contacts, and other data

• PST files can be imported and exported to transfer data between different Outlook installations

• USAHE is not a known acronym or term in the context of desktop support...read more

POP3 port number is used for email retrieval via POP3 protocol.

• POP3 port number is 110 by default.

• However, it can be changed to a different port number for security reasons.

• POP3S (POP3 over SSL/TLS) uses port number 995.

• POP3 protocol is used for retrieving emails from a mail server.

IMAP port number is 143 for non-encrypted and 993 for encrypted connections.

• IMAP stands for Internet Message Access Protocol.

• IMAP is used for accessing email messages on a mail server.

• Port 143 is used for non-encrypted IMAP connections.

• Port 993 is used for encrypted IMAP connections (IMAPS).