MetLife Senior Business Analyst Interview Questions and Answers

Q1. What are the steps in project management
Ans. 
Project management involves initiating, planning, executing, monitoring, and closing a project.
• Initiating: Define the project, identify stakeholders, and create a project charter.

• Planning: Develop a project management plan, scope, schedule, budget, and resources.

• Executing: Implement the project plan, manage resources, and communicate with stakeholders.

• Monitoring: Track project progress, identify and address issues, and...read more
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Pre and post details of the project with the current status, impact on business, contribution to Biz, helpful to cust and upgradation thoughts

Q1. As part of your work what are your roles and responsibilities
Ans. 
Roles and responsibilities include analyzing business processes, gathering requirements, creating documentation, and facilitating communication between stakeholders.
• Analyze business processes to identify areas for improvement

• Gather and document requirements from stakeholders

• Create detailed documentation such as business requirements documents and functional specifications

• Facilitate communication between business stakeh...read more
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Q1. Api related swagger and soap
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Q2. Api swagger soap test
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Q1. Tell me about yourself
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Q2. What do you know about general insurance
Ans. 
General insurance provides coverage for non-life assets such as property, vehicles, and health.
• General insurance protects against financial loss due to unforeseen events like accidents, natural disasters, or theft.

• Common types of general insurance include car insurance, home insurance, and health insurance.

• General insurance policies typically have a fixed term and premium amount based on the level of coverage desired.

• I...read more
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Q3. How to handle with customers about insurance products
Ans. 
Handle customers by understanding their needs, explaining benefits, and providing personalized solutions.
• Listen actively to understand customer's needs and concerns

• Educate customers on different insurance products and their benefits

• Offer personalized solutions based on customer's specific situation

• Provide excellent customer service and follow-up to ensure satisfaction

• Handle objections and address any concerns with empa
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Q4. How to handle with sales and marketing
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Sales and marketing should be aligned to drive revenue growth and customer acquisition.
• Develop a cohesive strategy that integrates sales and marketing efforts.

• Communicate regularly and openly between sales and marketing teams to ensure alignment.

• Utilize data and analytics to track performance and make informed decisions.

• Collaborate on lead generation and nurturing to drive conversions.

• Provide sales team with marketing
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Q1. BA question, agile jira
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Q1. Salary discussion on ctc
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Q1. Agile methodologies, sql, business flow questions
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Q2. What is agile methodologies
Ans. 
Agile methodologies are a set of principles and practices that promote adaptive planning, evolutionary development, early delivery, and continuous improvement.
• Agile methodologies prioritize customer collaboration and responding to change over following a strict plan.

• They involve breaking down projects into smaller, manageable tasks called sprints.

• Common agile frameworks include Scrum, Kanban, and Extreme Programming (X...read more
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Q3. What are different types of joins
Ans. 
Different types of joins include inner join, outer join, left join, and right join.
• Inner join: Returns rows when there is a match in both tables.

• Outer join: Returns all rows when there is a match in one of the tables.

• Left join: Returns all rows from the left table and the matched rows from the right table.

• Right join: Returns all rows from the right table and the matched rows from the left table.
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Q4. Explain sdlc and it’s different phases
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SDLC stands for Software Development Life Cycle, which is a process used by software development teams to design, develop, and test high-quality software.
• SDLC consists of several phases including planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables that must be completed before moving on to the next phase.

• For example, in the planning phase, proje...read more
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Q1. Project related questions
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