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I was interviewed in Oct 2023.
Strategy Roadmap - mention strategies to increase profit per order
Netflix plans to focus on expanding original content, global expansion, technology innovation, partnerships, and improving user experience over the next 5 years.
Expand original content library to attract and retain subscribers
Continue global expansion to reach new markets and increase subscriber base
Invest in technology innovation to enhance streaming quality and personalization
Form strategic partnerships with content ...
To grow user count of Amazon from x to 10x in 2 years, focus on customer acquisition, retention, and engagement strategies.
Implement targeted marketing campaigns to attract new users
Enhance user experience to increase retention rate
Leverage data analytics to understand user behavior and preferences
Expand product offerings to cater to a wider audience
Utilize social media and influencer partnerships for brand awareness
Top trending discussions
Designing a CS Chatbot for Call
Understand the common customer queries and pain points
Create a user-friendly interface for easy navigation
Implement natural language processing for better understanding of customer queries
Integrate with CRM systems for personalized responses
Provide options for escalation to human agents if needed
Metrics related to post-order journey track the performance of the customer experience after a purchase is made.
Track customer satisfaction post-purchase
Monitor delivery times and accuracy
Analyze return rates and reasons for returns
Measure customer engagement with post-purchase communications
I was interviewed in Jan 2025.
My product breakdown includes market analysis, user research, feature prioritization, roadmap planning, and cross-functional collaboration.
Market analysis to identify trends and competitors
User research to understand customer needs and pain points
Feature prioritization based on impact and feasibility
Roadmap planning to align product development with business goals
Cross-functional collaboration with engineering, design,
I would conduct a thorough analysis to identify the root cause of the drop in conversion and implement targeted strategies to address it.
Conduct a detailed analysis of user behavior, market trends, and competitor actions to identify potential reasons for the drop in conversion.
Engage with the product team to review the user experience, app performance, and any recent updates that may have impacted conversion rates.
Impl...
GTM strategy for a teleprompter machine innovation
Identify target market segments (e.g. news broadcasters, public speakers)
Develop pricing strategy based on value proposition and competition
Create marketing materials showcasing benefits and features
Establish partnerships with teleprompter software providers for integration
Offer demos and trials to potential customers for feedback
Utilize social media and industry events
The north star metric for Google Maps navigation is user engagement through active users and time spent on the app.
Increase in active users using Google Maps for navigation
Increase in average time spent on the app per user
Improvement in user retention rate
Enhancement in user satisfaction and feedback
Expansion of user base through new features and partnerships
I would analyze the reasons for the increase in cancellations and take appropriate actions to address them.
Conduct a survey to understand the reasons for cancellation
Analyze the cancellation data to identify patterns and trends
Improve the product or service to address the issues causing cancellations
Offer incentives or discounts to encourage customers to complete their orders
Extend the cancellation window to give custo
Alternative methods for credibility in lending after E-KYC discontinuation by govt for private players.
Implementing video KYC for customer verification
Using alternative data sources like bank statements, utility bills, and social media profiles for creditworthiness assessment
Partnering with credit bureaus for credit score analysis
Strengthening internal fraud detection and prevention mechanisms
Exploring blockchain-based...
My favorite product is the iPhone.
The user interface is intuitive and easy to use.
The camera takes high-quality photos and videos.
The App Store has a wide variety of useful and entertaining apps.
I don't like features that are too complex, irrelevant, or unreliable. Wow features I'll add are intuitive, useful, and reliable.
Don't like: overly complicated features that confuse users, irrelevant features that don't add value, and unreliable features that don't work consistently
Wow features: intuitive features that are easy to use and understand, useful features that solve real problems for users, and reliable feat...
I conducted a user survey to gather feedback on the latest feature release.
Designed and distributed a survey to a sample of users
Analyzed the results to identify areas for improvement
Presented findings to the development team for future iterations
Launch self-driving cars in India in 2 years as India head for Uber self-driving car project.
Conduct market research to understand the demand and feasibility of self-driving cars in India
Partner with local car manufacturers to customize the self-driving technology for Indian roads
Collaborate with government agencies to ensure compliance with local regulations and laws
Invest in training and development of local talent t...
I applied via Campus Placement
Designing a table reservation feature for Swiggy
Allow users to search for restaurants with available tables
Provide real-time availability and booking confirmation
Allow users to specify their preferred table size and location
Enable users to view and select available time slots
Integrate with restaurant partners' reservation systems
1. RCA on why conversion is dropping in Flipkart
Analyze user behavior and identify any changes in the user journey
Investigate any technical issues or bugs that may be affecting the conversion rate
Review the effectiveness of marketing campaigns and promotions
Analyze competitor strategies and pricing
Collect feedback from customers to understand their pain points and areas of improvement
I applied via Campus Placement
Creating a roadmap involves identifying goals, prioritizing features, and aligning with stakeholders.
Identify business goals and objectives
Gather feedback from stakeholders and customers
Prioritize features based on impact and effort
Create a timeline and milestones
Align roadmap with company strategy and resources
Regularly review and adjust roadmap as needed
To launch vernacular content on Myntra, we will translate product descriptions, user reviews, and customer support. Success will be measured through increased engagement and conversion rates. The right time to launch will be determined by market research and user demand.
Translate product descriptions, user reviews, and customer support into vernacular languages
Measure success through increased engagement and conversion...
I handle conflict by actively listening, finding common ground, and facilitating open communication. I gain stakeholder buy-in through clear communication, addressing concerns, and demonstrating value. My change management process involves thorough planning, effective communication, and stakeholder involvement.
Actively listen to all parties involved in the conflict to understand their perspectives.
Find common ground an...
Identify the root cause and take corrective actions to improve subscription rate.
Conduct customer surveys to understand reasons for cancellation
Analyze competitors' offerings and pricing strategies
Introduce new benefits or features to attract customers
Improve marketing and advertising efforts to increase awareness
Offer discounts or promotions to incentivize sign-ups
Collaborate with customer service to address any issue...
To launch custom made-to-order products, I would follow a process of market research, product design, and production planning.
Conduct market research to identify customer needs and preferences
Design products that meet those needs and preferences
Develop a production plan that allows for customization without sacrificing efficiency
Implement a system for taking and managing orders
Ensure quality control throughout the prod...
To attribute conversions, we can use various methods such as tracking pixels, unique URLs, and A/B testing. SEO improvements can be attributed through tracking changes in search engine rankings and organic traffic.
Use tracking pixels to track conversions from specific sources
Create unique URLs for different campaigns to track conversions
Use A/B testing to compare the performance of different versions of a page
Track cha...
I applied via Campus Placement
Identify the root cause and take corrective actions to improve subscription rate.
Conduct customer surveys to understand reasons for cancellation
Analyze competitors' offerings and pricing strategies
Improve the value proposition of Amazon Prime by adding new benefits or features
Launch targeted marketing campaigns to attract new subscribers
Offer discounts or promotions to incentivize re-subscription
Improve customer servic...
To launch custom made-to-order products, focus on market research, production capabilities, and customer experience. Attribute conversions through tracking and analytics. SEO is crucial for online visibility.
Conduct market research to identify demand and competition
Assess production capabilities and logistics for customization
Prioritize customer experience through seamless ordering and delivery
Implement tracking and an...
I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.
Problem solving and resume based discussion
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Interview experience
based on 3 reviews
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Key Account Manager
745
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City Manager
205
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Business Analyst
190
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Business Development Manager
171
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Team Lead
166
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Amazon
Flipkart
Myntra
GlowRoad