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McAfee Technical Support Executive Interview Questions and Answers

Updated 30 Apr 2022

McAfee Technical Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Communication Interview, Interviewer will ask you - Do A Full Self introduction in English, your favourite movie and why it inspired you - your one unforgettable moment in life.
  • Ans. All this questions are to check your com in English.
  • Answered Anonymously
Round 2 - Technical 

(1 Question)

  • Q1. Will train you for 2 weeks for Communication
Round 3 - Technical 

(1 Question)

  • Q1. Will train you on technical for 2 weeks
  • Ans. After two weeks there is an assessment
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Having answers ready and be confident.
Try to have a neutral accent in English while you talking it will help you. Make sure to focus the technical training the 2 weeks it will help you alott when you hit the actual working floor.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. CCNA routing switching basics, Firewall questions, ipsec , VPN

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview will be mostly of 3 rounds

1) Technical
2) soft skills
3) managerial

There was no specific HR round , but you will negotiate it with TA team.
Well in my case it was.

Be well prepared for all
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Dhcp helper mac and ip
  • Q2. Putting ip on window pc
  • Ans. 

    To assign an IP address to a Windows PC, you can do so through the network settings.

    • Go to Control Panel > Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network connection you want to assign an IP address to and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Choose 'Use the following IP address' and enter the IP address, subnet mask, default gateway,

  • Answered by AI
  • Q3. What if i browse a website, what works at backend
  • Ans. 

    When browsing a website, various components work at the backend to deliver content and functionality.

    • Web server processes requests and serves web pages

    • Database stores and retrieves data

    • Application server executes application logic

    • Content delivery network (CDN) may cache and deliver content

    • Load balancer distributes incoming traffic to multiple servers

    • Web browser renders the content for the user

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Needs more hands on practice

Skills evaluated in this interview

I applied via LinkedIn and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Explain a critical situation with customer as per your experience and how you dealt with it.
  • Ans. 

    Handled a critical situation with a customer

    • Identified the issue and its impact on the customer

    • Communicated effectively with the customer to understand their concerns

    • Collaborated with the team to find a solution

    • Implemented the solution and ensured customer satisfaction

    • Followed up with the customer to ensure the issue was resolved

  • Answered by AI
  • Q2. Features of NGFw
  • Ans. 

    NGFw stands for Next-Generation Firewall and it has advanced features compared to traditional firewalls.

    • NGFw can identify and block advanced threats like malware, ransomware, and phishing attacks.

    • It can perform deep packet inspection to analyze network traffic and detect anomalies.

    • NGFw can also provide application-level visibility and control to manage network traffic based on application usage.

    • It can integrate with ot...

  • Answered by AI
  • Q3. VPN related questions
  • Q4. SSL handshake vs IPsec negotiation
  • Ans. 

    SSL handshake and IPsec negotiation are both security protocols used to establish secure communication channels.

    • SSL handshake is used to establish secure communication between a client and a server over the internet.

    • IPsec negotiation is used to establish secure communication between two network devices.

    • SSL handshake uses a combination of public and private keys to encrypt and decrypt data.

    • IPsec negotiation uses a combi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be polite and do your homework as per the JD

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic networking, TCP IP, DNS, DHCP, IPSEC, Site to Site VPN, Remote Access VPN

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't try to go for Technical Support role. If you are okay to take daily 10 cases you can apply.

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is phase 1 and phase 2 in IKEv1
  • Ans. 

    Phase 1 is for establishing a secure channel and Phase 2 is for negotiating IPSec SAs.

    • IKEv1 is a protocol used for VPN tunneling

    • Phase 1 negotiates the parameters for the secure channel

    • Phase 2 negotiates the IPSec SAs for data transmission

    • Phase 1 uses Diffie-Hellman for key exchange

    • Phase 2 uses either AH or ESP for data encryption and authentication

  • Answered by AI
  • Q2. How does NAT-T works.
  • Ans. 

    NAT-T is a protocol used to encapsulate and encrypt IPsec traffic when NAT is used in the network.

    • NAT-T stands for Network Address Translation - Traversal

    • It allows IPsec traffic to pass through NAT devices

    • It encapsulates and encrypts IPsec traffic in UDP packets

    • It uses port 4500 by default

    • Example: A remote worker using a VPN to connect to their company's network from a hotel room with a NAT router

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. What are TCP flags in TCP.
  • Ans. 

    TCP flags are control bits used in TCP to indicate the status of a connection.

    • TCP flags are 6 bits in the TCP header.

    • They are used to indicate the status of a connection, such as whether it is being opened, closed, or reset.

    • Some common TCP flags include SYN, ACK, FIN, RST, and URG.

    • SYN is used to initiate a connection, ACK is used to acknowledge receipt of data, FIN is used to terminate a connection, RST is used to rese...

  • Answered by AI
  • Q2. How does SSL Inspection works
  • Ans. 

    SSL Inspection is a process of intercepting and decrypting SSL/TLS traffic to inspect it for security purposes.

    • SSL Inspection intercepts SSL/TLS traffic and decrypts it

    • It allows inspection of encrypted traffic for security threats

    • It requires a trusted root certificate to be installed on the device

    • It can cause issues with end-to-end encryption and privacy concerns

  • Answered by AI
  • Q3. How does ssl handshake works.
  • Ans. 

    SSL handshake is a process of establishing a secure connection between a client and a server.

    • Client sends a request to the server to initiate the SSL handshake

    • Server responds with its SSL certificate

    • Client verifies the certificate and generates a symmetric key

    • Client sends a message encrypted with the symmetric key to the server

    • Server decrypts the message and sends a confirmation to the client

    • The SSL handshake is comple

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - TCP/IP and IPSec concepts should be clear.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basics test, maths and logical

Round 3 - Technical 

(2 Questions)

  • Q1. Server and basics Linux comands
  • Q2. Are you good with night shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well, stay confident and know about the company

I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Data Integrity?
  • Ans. 

    Data Integrity refers to the accuracy and consistency of data throughout its lifecycle.

    • Ensuring data is not corrupted or modified without authorization

    • Maintaining data accuracy and consistency through proper storage and retrieval

    • Preventing data loss or unauthorized access

    • Examples: checksums, encryption, access controls

  • Answered by AI
  • Q2. Gave an example and asked to produce that output with a query.
  • Q3. Questions like difference between union and union all. The function of cursor. Basic query tuning questions. Index, triggers etc

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview happened during the lockdown period, so it was virtual Teams meeting. I had 2 technical rounds and one Managerial round. The interviewers were quite friendly and explained everything crystal clear. Since this was a SQL post, I would suggest you to get the basics intact and try practicing few queries.

I applied via Campus Placement and was interviewed in Jan 2016. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Questions on linked list
  • Q2. Questions on resume
  • Q3. About my interests
  • Q4. My interest in symantec
  • Q5. Place to work

Interview Preparation Tips

College Name: IIT Madras

McAfee Interview FAQs

How many rounds are there in McAfee Technical Support Executive interview?
McAfee interview process usually has 3 rounds. The most common rounds in the McAfee interview process are Technical and One-on-one Round.
What are the top questions asked in McAfee Technical Support Executive interview?

Some of the top questions asked at the McAfee Technical Support Executive interview -

  1. Will train you for 2 weeks for Communicat...read more
  2. Will train you on technical for 2 we...read more

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