MasterSoft ERP Solutions Customer Support Executive Interview Questions and Answers for Experienced

Q1. HR - about self introduction
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Q2. What is motivation for middle class boys !
Ans. 
Middle class boys are motivated by financial stability, career growth, and social status.
• Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

• Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

• Social status and recognition from peers and society can also be a driving force for motiv...read more
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Q1. Why do you want to join MS
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Q1. What are the various sales methodoloiges you use to qualify a lead ?
Ans. 
I use various sales methodologies such as BANT, SPIN selling, and MEDDIC to qualify leads.
• BANT (Budget, Authority, Need, Timeline) - Assessing if the lead has the budget, authority, need, and timeline to make a purchase.

• SPIN Selling (Situation, Problem, Implication, Need-payoff) - Understanding the lead's situation, identifying their problems, exploring the implications, and presenting a need-payoff solution.

• MEDDIC (Me...read more
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Q1. What will you bring to the company as an employee ?
Ans. I will be an astute performer making sure I meet the sales targets and also ensuring the customer has a good onboarding experience.
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Q1. Const ---- readonly ----- static
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Basic C# coding questions were asked.
Covered topics on Multithreading/Design patterns

Q1. Deep dive on my earlier projects and design of it. Covered multiple technologies like C#/Winforms/XML/Sql/WCF
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Q1. Discussion about CTC, Notice period and interest to join epicor .It was a short and easy one.
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Q1. Design patterns
Ans. Explained MVC patterns implemented in my project
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Q2. Explained MVC patterns used in the application
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MVC (Model-View-Controller) is a software design pattern that separates the application logic into three interconnected components.
• Model represents the data and business logic

• View displays the user interface

• Controller handles user input and updates the model and view accordingly

• Example: In a web application, the model could be a database, the view could be an HTML page, and the controller could be a server-side script
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Coding ques were based on topic of dp and trees

Q1. Basic coding ques ,oops , java, os
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