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Manipal Business Solutions

3.5
based on 157 Reviews
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Castrol Interview Questions and Answers

Updated 5 Feb 2024

Q1. How will you convince customer to use your services?

Ans.

I will highlight the unique features and benefits of our services and provide excellent customer service.

  • Identify the customer's needs and tailor our services to meet those needs

  • Highlight the unique features and benefits of our services

  • Provide excellent customer service and support

  • Offer competitive pricing and promotions

  • Provide testimonials and case studies from satisfied customers

  • Address any concerns or objections the customer may have

  • Follow up with the customer to ensure th...read more

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Q2. What is Balance Transfer process of Gold Loan?

Ans.

Balance transfer process of Gold Loan involves transferring the outstanding loan amount from one lender to another.

  • The borrower needs to approach the new lender with the outstanding loan amount details.

  • The new lender will evaluate the borrower's creditworthiness and the gold pledged as collateral.

  • If approved, the new lender will pay off the outstanding loan amount to the previous lender.

  • The borrower will then have to repay the new lender as per the agreed terms and conditions...read more

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Q3. What do you know about Gold Loan?

Ans.

Gold loan is a type of secured loan where gold is used as collateral.

  • Gold loan is a popular form of financing in India.

  • The loan amount is determined by the value of the gold pledged.

  • Interest rates on gold loans are generally lower than other types of loans.

  • Gold loans are usually short-term loans with a repayment period of up to 12 months.

  • If the borrower fails to repay the loan, the lender can sell the gold to recover the amount.

  • Gold loans are offered by banks, NBFCs, and othe...read more

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Q4. Can Travel and handle Gold or Cash?

Ans.

Yes, I am comfortable with traveling and handling gold or cash.

  • I have experience in handling cash and gold in my previous job as a cashier.

  • I am aware of the safety measures required while handling valuable items.

  • I am willing to travel as per the job requirements and ensure the safety of the valuables.

  • I am also familiar with the legal procedures and documentation required for transporting valuables.

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Q5. How to generate gold loan laed

Ans.

Gold loan leads can be generated through various methods such as referrals, digital marketing, tie-ups with local jewelers, and conducting awareness campaigns.

  • Referrals from existing customers and their network

  • Digital marketing through social media and search engine optimization

  • Tie-ups with local jewelers to offer gold loans to their customers

  • Conducting awareness campaigns through local events and advertisements

  • Offering attractive interest rates and flexible repayment options

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Q6. Which kind of generate CRA

Ans.

CRA can be generated through various means such as referrals, marketing campaigns, and networking.

  • Referrals from satisfied customers or clients

  • Marketing campaigns through social media, email, or direct mail

  • Networking at industry events or through professional organizations

  • Offering promotions or discounts to attract new customers

  • Providing excellent customer service to retain current customers

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